Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Quincy X.
Unfollow Quincy X.
Share Review
Report Review

Seems to be an easy learning tool... I am teaching my teenage nephew how to make a resume. I just hope i can cancel, since this is just practice.

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow April K.
Unfollow April K.
Share Review
Report Review

Formatting is tricky when inputting your own words

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Julia Q.
Unfollow Julia Q.
Share Review
Report Review

Great website for resume building, but a little misleading about being free to the consumer.

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Singapore
1 review
0 helpful votes
Follow KASANDRA X.
Unfollow KASANDRA X.
Share Review
Report Review

It was great and easy to correct mistakes on my resume

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Muneeb Y.
Unfollow Muneeb Y.
Share Review
Report Review

You should include before that it is all paid. People invest a lot of time making thinking its free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Muneeb,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

False advertising, lead to believe I could have my resume free,also had to bend over backwards to pay for it when I did because of payment type.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Michael,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow RAQUEL K.
Unfollow RAQUEL K.
Share Review
Report Review

Manage team members to connect and coach the Alumni Littles on their caseload, resulting in achieving a monthly goal of 70% connection rate with the Alumni that are "due" for contacts

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kevin M.
Unfollow Kevin M.
Share Review
Report Review

Amazing!
April 11, 2023

Amazing! I created my resume fast and with great results

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Marjorie Q.
Unfollow Marjorie Q.
Share Review
Report Review

This is a fast and easy way to generate a resume that looks nice and is well organized. It took me a few minutes to catch on to using the template, but I was pleased with the results being presented in various formats for preview.

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Gabriel Y.
Unfollow Gabriel Y.
Share Review
Report Review

Editing bullet points is bugged I believe and needs work, otherwise great service.

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Sean Z.
Unfollow Sean Z.
Share Review
Report Review

Easiest experience building a resume EVER! This made the process so much less stressful and anxiety-inducing.

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Sunny C.
Unfollow Sunny C.
Share Review
Report Review

Easy to access, very helpful, provides great variety of options

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Kala F.
Unfollow Kala F.
Share Review
Report Review

This was super easy but I did have to exit the site a few times due to errors with typing appearing backwards.

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Brian I.
Unfollow Brian I.
Share Review
Report Review

This seems to completely streamline the process of preparing a new resume. Let's see what the response is to it! ;)

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Doris L.
Unfollow Doris L.
Share Review
Report Review

Very easy to insert information and also the suggestions really helped

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Hayden K.
Unfollow Hayden K.
Share Review
Report Review

Easy to use!
April 11, 2023

Easy to use! Very impression format and presentation.

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
Follow CeCe J.
Unfollow CeCe J.
Share Review
Report Review

The typing is messed up on the job description part. I had to type all the words in backwards and it took me forever.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello CeCe,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

This process was so easy and made my resume 100 times better.

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow David Q.
Unfollow David Q.
Share Review
Report Review

Need to be clear they only take credit cards for payment

Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Christine R.
Unfollow Christine R.
Share Review
Report Review

I think your product is deceiving. You go through the entire process of creating a resume and then you are told you need to pay. At first it appears you can download a template for free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 11, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Christine,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius