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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Experience was fantastic. And now I just hope it lands me a job.
Thank you so much for your help. It's really help us a lot. Keep up the excellent work.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free resume, it is not free so that is false advertising, now I have to pay $3 to get my resume printed
Hello Nicole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I do not like that you keep billing me after original purchase.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your website is absolutely ridiculous and nothing works. Customer service is awful as well.
Hello Beth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Simple! Curated to the profession will recommend to friends and family
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use template format; Customer service agent answered all my questions and put my mind at ease about using this service.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I don't like the automatic payment after the 14 days it should just be a one time payment. You're stealing from people who aren't that tech savvy. Shame on your souls.
Hello Sheldon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super easy and really good at choosing jobs and the details about those jobs.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate. Good suggestions made the process less stressful
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and fast to create, Has a large list of options to assist in building a good resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just wish it was clear that for you to have access to the resume that you have to pay
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says the whole process is free but it's not free at the end. That is false advertising.
Hello Sydney,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Didn't expect to have to sign up for a subscription. Just want to pay for the current resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful experience with making a good resume! It was easy
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful to create my resume. I will be using again.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not happy about the auto renew feature, and the fact that you're not told of the price up front before you spend your time to create a resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great site and great suggestions for bullet points
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple to use. Also, a lot of good suggestions for remarks and experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius