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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Perfect lay out and awesome examples to Make a good resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy service especially for someone creating their resume for the first time like myself. I definitely recommend!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So easy friendly to use. I have not had to do this in so long I would lost without this program.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful experience very happy to receive services.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and helpful for an easy read resume, w/o repeating yourself over and over again.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not bad I wish both resume and Cover letter are done all together it would save more Time.
I also thought you provide service to look through but I guess you only have templates.I also called in to make sure they do not deviate in charges and stick with what I asked for.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Precise, attractive templates, and easy to operate.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing and I really loved how easy and stress free it was to make cv
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wish this was stated instead of saying it was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome program helps make professional resumes quick and easy.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy step by step guide in making a professional resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Annoying it came up as free but there's a fee and monthly charge if not canceled. A little sketchy
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Website is very easy to use and you are given a wide selection of templates to choose from.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This program made it so much easier to get my resume together.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tried typing my own bullets but the type was reverse order
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pretty easy. I did have a situation where everything I typed was entered in backwards.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The service included several bugs and glitches but was very useful
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Please notify a client when starting a resume that you will not be allowed to get said resume until paying for the service
Hello Desmond,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
No indication of payment until the very end, a little bit misleading
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius