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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This was advertised as a free resume building platform but after working for a couple hours to create my resume in the template, I had to pay before I could download the resume. Deceptive. And there was a bug in the software that typed all words backwords and I had to work with the tech help a number of times to get it corrected. Would not recommend.
Services are too simple and then a surprise hike of 25 a month for a basic tool. Better to use a template and build own resume as the phrasing and terms are extremely generic.
Hello Nichole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing. So easy and words were place together eloquently
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site continually steals my money. I will cancel my subscription and they will continue to charge me. When I call customer service the lady was bs'ing the whole time and laughing saying "what do you want me to do about this". Absolutely disgusting people work here and the site is a freakin scam.
Hello Susie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very quick and very easy. I'm pleased with my experience
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's a good website I just wish there wasn't micropayments everywhere I look, this website was advertised as a free resume builder just because you can build it for free doesn't mean to pay just to download the finished product
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So simple and easy. The suggestions make the entire experience much less daunting.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius did not have enough examples about how to write information on resume about certificate.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't been able to see the completed resume before I had to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very expensive just to email myself my resume. The price is absolutely absurd.
Hello Jason,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It said it was free until you reached the end of the program.
Hello Tracey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! Easy! It inspires me to figure out what I want to say.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I really needed this and I am content with my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems great! I'm just hoping the top header is smaller for everything will fit
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the resume formats and the suggestions it gave to put on the resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said Free. Then I had to pay to get the the resume. Then unless I cancel it is a monthly fee. Not free. But I needed the resume so I will pay the 2.95 for it and cancel.
Hello Deb,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Be honest up front that it will cost me before I do all the work creating the document.
Hello Zima,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, you made my resume experience an easy process and providing additional wording to enhance my resume..
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Erin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius