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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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This is great
April 24, 2023

This is great. I really appreciated the development of the resume. So cool

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Pretty good but would have been better if I had known there what a charge when I started.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Thought it was free
April 24, 2023

Thought it was free. Not happy about having to cancel a subscription.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
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Easy
April 24, 2023

Easy. Great having job description options. Saved a lot of time.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Good experience; however information presented was not necessary or needed editing.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Didn't realize how much this cost until after doing all the work on my resume

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Google recommended it so I used it, now I have a resume available

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Building the resume was easy, however its misleading with how the payement works. Accepts credit cards only, NOT debit cards and thats something that shouldve been clarified before the process even started.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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...
April 24, 2023

...

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow ZACHARY X.
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It's very quick to use and very easy to accommodate my needs

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Nice experience
April 24, 2023

Nice experience. Smooth interface. A entry box that rewrites a bullet point for you would be nice.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Decapolis Q.
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This was an excellent resource to help me build my resume.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Simplified the entire process and offered several excellent options to choose from!

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Lacking ability to add other social media platforms such as Linkedin or Pinterest.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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Satisfied so far, although this part is slowing me down.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow DIANE Z.
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The ease of use far surpasses other services I have tried.

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow BRADLEY W.
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Straight forward and all the tools to build a perfect resume

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow George F.
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It was advertised as free, but at the end of all my work I had to pay to get it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello George,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Good quality
April 24, 2023

Good quality- hard to get my payment through. Advertised as free but it is not

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jillian U.
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Very easy to use, love the suggestions along the way

Date of experience: April 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius