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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This is a high quality resume design program. It made making a resume very easy.
A little difficulty changing information in some of the boxes.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When I was looking for a free resume website this came up. I filled out all of the information only for it to say I have to pay. I payed, and tried printing something else off later, and it is making me pay again.
Hello Anna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Not a fan to have to pay for resume but understandable
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume genius makes it so easy in creating and writing a resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to create my resume, and the suggestions it gave me were on point.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like all the options when it comes to formats that you have available
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent, however, I need to see the finished product, then I can recommend!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service for fixing resume issues. Will recommend to others going forward.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I used to pay $3 per month. Almost $24 per month now is ridiculous. I couldn't even come here to download my old resume unless I paid the $24. Upsetting experience. I had already paid when I had created that resume a few months ago. It should always be available for download.
Hello Chelsey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Made making my resume super simple! Looks great and professional. TY
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great templates and suggestions for every area in a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Problems with having portions erased or keystrokes getting stuck the first couple of times using the website.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Tips provided are handy for fine tuning the details and skills portion of resumes.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been such a helpful resource and a stress relief as I prepare a resume for the first time in 10 years.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Even though I an using this site as a favor for my sister and brother in law I wished I would have known about it when I was working and doing my resume. It is super easy to use and I LOVE the assistance with the suggestions for the bullet points and other portions of the resume...saves me on trying to find the correct wording.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I like how easy the site is to use, and the resume builder is great, BUT this service doesn't seem to be free as it was advertised. I needed to pay money to download my resume. The price was fair, but the principle of needing to pay after the website description on Bing said it was free makes no sense.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was led to believe that this service was free. Turns out, you hold my work hostage until I pay something. No Bueno
Hello Barbara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use and helps with the tedious process of writing a resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I felt supported and aided in my endeavor to create a professional resume. This platform is easy and concise and insightful. I feel confident in the resume that was built.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius