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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Lindsay X.
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This is a high quality resume design program. It made making a resume very easy.

Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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A little difficulty changing information in some of the boxes.

Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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When I was looking for a free resume website this came up. I filled out all of the information only for it to say I have to pay. I payed, and tried printing something else off later, and it is making me pay again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Anissa N.
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Not a fan to have to pay for resume but understandable

Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Janet A.
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Resume genius makes it so easy in creating and writing a resume.

Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wyoming
1 review
0 helpful votes
Follow JAQUELINE T.
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It was easy to create my resume, and the suggestions it gave me were on point.

Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I like all the options when it comes to formats that you have available

Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow LARRY F.
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Excellent, however, I need to see the finished product, then I can recommend!

Date of experience: April 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Great service for fixing resume issues. Will recommend to others going forward.

Date of experience: April 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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I used to pay $3 per month
May 31, 2023

I used to pay $3 per month. Almost $24 per month now is ridiculous. I couldn't even come here to download my old resume unless I paid the $24. Upsetting experience. I had already paid when I had created that resume a few months ago. It should always be available for download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Chelsey,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Veda A.
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Made making my resume super simple! Looks great and professional. TY

Date of experience: April 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Marisol N.
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Great templates and suggestions for every area in a resume

Date of experience: April 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Problems with having portions erased or keystrokes getting stuck the first couple of times using the website.

Date of experience: April 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Kimberly W.
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Tips provided are handy for fine tuning the details and skills portion of resumes.

Date of experience: April 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Hannah D.
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This has been such a helpful resource and a stress relief as I prepare a resume for the first time in 10 years.

Date of experience: April 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Even though I an using this site as a favor for my sister and brother in law I wished I would have known about it when I was working and doing my resume. It is super easy to use and I LOVE the assistance with the suggestions for the bullet points and other portions of the resume...saves me on trying to find the correct wording.

Date of experience: April 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Avery C.
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I like how easy the site is to use, and the resume builder is great, BUT this service doesn't seem to be free as it was advertised. I needed to pay money to download my resume. The price was fair, but the principle of needing to pay after the website description on Bing said it was free makes no sense.

Date of experience: April 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Barbara Y.
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Was led to believe that this service was free. Turns out, you hold my work hostage until I pay something. No Bueno

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Barbara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Joy Y.
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Easy to use and helps with the tedious process of writing a resume

Date of experience: April 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Alyssa T.
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I felt supported and aided in my endeavor to create a professional resume. This platform is easy and concise and insightful. I feel confident in the resume that was built.

Date of experience: April 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius