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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow MONIQUE C.
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Very helpful and easy to navigate. So glad I came across this site, I would definitely recommend!

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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I was overwhelmed with the idea of having to build a resume, but resumegenius made it simple!

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Information is presented in a very professional manner.

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Was going good until your cover letter final step wont let me out. Or finish...

Date of experience: May 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Wish i knew i had to pay before i put all my work in

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Steven W.
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No option to move work history to bottom. I want my project experience to be a separate section than my work histroy.

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Meredith T.
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You should let people know up front that there will be a fee fore the resume! I still would have used the template but I wouldn't have felt like you were trying to pull something over on me!

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow Amy A.
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This is a great site if you need help in creating a resume for seeking new employment. It is excellent in helping you create a resume by giving you help options for your bullet points according to your position in each prior employment situation.

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Everything great but was advertised as free and indeed was not free

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow LORI M.
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I am still feeling out of the process of the website.

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Tamar I.
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This was such a great and user friendly way to make your resume.

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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I wish it would have said that I could only access what I typed in over the last 2 hours, if I signed up for the service.

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Cheyanne J.
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Its really crappy that you have someone go through all the work of building a resume for you to just ask for money at the end. I found this site when I was searching for free resume builders and this is the first one that came up..

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cheyanne,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Bradley O.
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So far the resume build was fairly easy.
I just signed up for my 7 day trial, so I will give a better detailed review after the 7 day trial is over.

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Mary T.
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Great experience
May 2, 2023

Great experience. Resume building isn't as daunting anymore.

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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The interface is very straight forward but I wish i could jhave taylored the bullets points for a more up scale employment oppertunity

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Sobeida D.
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WOW!
May 2, 2023

WOW! This was so easy to use! Where have you been all my life?!

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Dawn E.
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My experience using this site was very knowledgeable, and it was very helpful and will referee to anyone who might be interested.

Date of experience: May 2, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Poland
1 review
0 helpful votes
Follow Stanisław T.
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After 14 day paid trial, subscription plan converts to $24.95 per month, which does not make any sense, since regular monthly plan costs $7.95. The higher price is only for people who forgot to cancel/convert the trial. This information is not visible in the pricing section in the website, so I consider that as an abuse.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stanislaw,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Yulonda O.
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Love the experience with the online because it gave me so many different resumes to use.

Date of experience: May 1, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius