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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Yaisha H.
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Love the templates and overall simplicity of the site!

Date of experience: April 28, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ty I.
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Made a resume a month ago, you deleted and made me pay again. Just let me keep what I made man

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ty,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Super Easy!
April 28, 2023

Super Easy! Love the recommended section they provide.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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The web site advertised free
April 28, 2023

The web site advertised free. Then at the end there was a required payment,

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Wynston B.
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:)) )))))))))
April 28, 2023

:)) )))))))))

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Daniel G.
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Very quick easy and user friendly and best looking resume I've ever had

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Dahlia C.
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I felt tricked
May 28, 2023

I felt tricked. Everything said it would be free then I was unable to download my resume without paying a fee for unlimited access. I do not care about all the other parts I just wanted my paper.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dahlia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Miriam U.
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This template was easy to use
April 27, 2023

This template was easy to use. I liked the helpful hints for the different sections.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow WENDY U.
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So far easy to use
April 27, 2023

So far easy to use. I imported my resume, and resume genius transformed an outdated resume into one that is professional, clean, and easy to read.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy to use and helpful
April 27, 2023

Easy to use and helpful. The formatting is a little wonky, but I'm confident I can fix it quickly.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Tatiana A.
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Love it helped out a lot and saved me so much time!

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Mackenzie T.
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Why the in the world is it 24 bucks for an auto generated resume. Figure out how to lower cost.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mackenzie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Tammie E.
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Very easy to get started and finish,love this app.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sara R.
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Great
April 27, 2023

Great. Im hoping that I can edit my resume further with spacing ect.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Brent M.
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I'm sorry but 23 dollars to make a resume is crazy

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brent,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jasmine Q.
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Honestly was so easy to complete and looks very professional. I give this a 10/10!

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Jordan X.
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It was quick and easy to use this app. The resume came out great.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Maria T.
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I am annoyed it said FREE resume builder then after you spend hours building it, you make us pay so it si not totally free, very misleading!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Maria,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius


Why say free and we take over an hour to build the...
May 11, 2023
Previous review

Why say free and we take over an hour to build the resume just to say you have to pay to get it. Very frustrating after spending so much time building. But why pay when there are so many free ones?

Date of experience: April 11, 2023
Canada
1 review
0 helpful votes
Follow Maryann C.
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Resume building platform was easy to use, but not a fan that they smack you with a subscription charge at the end.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Benjamin I.
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Loved the help and suggestions that were provided to help build the resume.

Date of experience: April 27, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius