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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Love the templates and overall simplicity of the site!
Made a resume a month ago, you deleted and made me pay again. Just let me keep what I made man
Hello Ty,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super Easy! Love the recommended section they provide.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The web site advertised free. Then at the end there was a required payment,
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
:)) )))))))))
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick easy and user friendly and best looking resume I've ever had
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I felt tricked. Everything said it would be free then I was unable to download my resume without paying a fee for unlimited access. I do not care about all the other parts I just wanted my paper.
Hello Dahlia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This template was easy to use. I liked the helpful hints for the different sections.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far easy to use. I imported my resume, and resume genius transformed an outdated resume into one that is professional, clean, and easy to read.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and helpful. The formatting is a little wonky, but I'm confident I can fix it quickly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it helped out a lot and saved me so much time!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Why the in the world is it 24 bucks for an auto generated resume. Figure out how to lower cost.
Hello Mackenzie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to get started and finish,love this app.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm sorry but 23 dollars to make a resume is crazy
Hello Brent,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Honestly was so easy to complete and looks very professional. I give this a 10/10!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was quick and easy to use this app. The resume came out great.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am annoyed it said FREE resume builder then after you spend hours building it, you make us pay so it si not totally free, very misleading!
Hello Maria,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Why say free and we take over an hour to build the resume just to say you have to pay to get it. Very frustrating after spending so much time building. But why pay when there are so many free ones?
Resume building platform was easy to use, but not a fan that they smack you with a subscription charge at the end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the help and suggestions that were provided to help build the resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius