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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It would be nice if I had more formatting control in some of the Resume formats such as being able to create colums for a catagory instead of one list.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for the simple & effective method of making a resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nothing is wrong with the product itself but you should let people know they have to pay for it before they spend 2 hours filling everything out just to have to pay for the thing WE created.
Hello Parker,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use, I'm very happy to have a competitive resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was great and an easy way to help with your resumes
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There should be a one time payment option for a short period with no auto renew.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you so much for making such a life changing task so easy and efficient for me. I really appreciate your services. :)
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty good website very user friendly and easy to use
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Works great! Not sure if this exists, but I wish I could link my Linked In profile to my resume.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to create, also give you tools that help me to develop my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am pleased with the functionality and end product, but it's irritating that literally no mention is made of the fact that it requires agreeing to recurring billing terms for you to access your end product.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I am 75 years old and have difficulty with computer forms and I have never done a resume. I was extremely relieved to find that this template was so easy.
I hope that your site also has a Cover Letter template. Is there a cover letter template?
Thanks
Thanks
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Super easy formatting without having to deal with Microsoft Word. Formatting resumes is such a pain! You guys take the pain out of the process.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thought I would have more options of formatting and styles.
Hello Maureen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I haven't updated my resume in over 10 years and Resumegenius made the process so easy!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very good, very helpful for someone who doesn't know what they're doing lol
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smooth writing...billing should have "charge per resume" one time option. The 14 day trial to review and edit is good too.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was super easy to do and I love how current my resume' is.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, very helpful with recommendations for filling resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius