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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ethan W.
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Awesome piece of equipment that this program has, very helpful.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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It would be nice if I had more formatting control in some of the Resume formats such as being able to create colums for a catagory instead of one list.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Cynthia M.
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Thank you for the simple & effective method of making a resume.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Nothing is wrong with the product itself but you should let people know they have to pay for it before they spend 2 hours filling everything out just to have to pay for the thing WE created.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Parker,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow CRISTIAN J.
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Easy to use, I'm very happy to have a competitive resume.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Alaina Y.
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This was great and an easy way to help with your resumes

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Phillip Z.
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There should be a one time payment option for a short period with no auto renew.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Estephania K.
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Thank you so much for making such a life changing task so easy and efficient for me. I really appreciate your services. :)

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Pretty good website very user friendly and easy to use

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jenessa D.
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Works great!
June 6, 2023

Works great! Not sure if this exists, but I wish I could link my Linked In profile to my resume.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Brenda X.
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Easy to create, also give you tools that help me to develop my resume

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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I am pleased with the functionality and end product, but it's irritating that literally no mention is made of the fact that it requires agreeing to recurring billing terms for you to access your end product.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
2 reviews
0 helpful votes
Follow Dorothy H.
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I am 75 years old and have difficulty with computer forms and I have never done a resume. I was extremely relieved to find that this template was so easy.
I hope that your site also has a Cover Letter template. Is there a cover letter template?
Thanks
Thanks

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Alex L.
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Super easy formatting without having to deal with Microsoft Word. Formatting resumes is such a pain! You guys take the pain out of the process.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow MAUREEN Z.
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Thought I would have more options of formatting and styles.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Maureen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Audra L.
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I haven't updated my resume in over 10 years and Resumegenius made the process so easy!

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Maisie D.
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Very good, very helpful for someone who doesn't know what they're doing lol

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Smooth writing...
June 6, 2023

Smooth writing...billing should have "charge per resume" one time option. The 14 day trial to review and edit is good too.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Lori V.
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This was super easy to do and I love how current my resume' is.

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Samantha T.
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Easy to use, very helpful with recommendations for filling resume

Date of experience: June 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius