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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy, quick and simple. Would love to see other successful job finders resumes for reference perhaps.
This helped to write my draft resume for a career after college and was super fast!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I don't like that you pretended this was a completely free service. I built my resume thinking it was totally free and then of course I am going to pay your fees once I have spent all this time building my resume. It feels like a shady "bait and switch".
Hello Claudio,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The interface was very easy to work with and the options throughout every step of the resume building process was very engaging.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I should have done this sooner! Incredible help to me.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Decent, but relatively pricey. Only issue I have had so far is that the software repeadedly adds ",US" at the end of each location in the Education section. That would be fine, but I did not earn my degrees in the US. "Edinburgh, United Kingdom, US" looks rather silly.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume builder is and we always be a great service!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Looks like a significant improvement on what I had before.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I enjoyed the process of creating my resume and finding new techniques to tell my story
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick fast plus you can use there suggestions so it's super fast
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I think it's unfair to list your site as "free resume" knowing there is actually a charge.
Hello Denise,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Not a fan of the automatic renewal required to get the resume. Just makes me take extra time to cancel it once I download.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy, super helpful. Even I was able to do it.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service but not upfront about the 14 day trial.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Everything has been great. Very user friendly site to build your resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was paying for one month only. You charged me entire year. Please refund or will call in as fraud. It is ok to deduct on monthly payment basis.
Hello Brenda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Wish there were different layouts to chose from and a way to upload or download my LinkedIn information.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The prompts, layout and ease of use made this experience great
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly, quick, cheap, and it looks great; thank you.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius