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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Except for having to pay for it when it as advertised as free, it was a good experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy and lots of templates/formats to choose from!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Do NOT call yourself a "Free Resume Builder" if your not freaking free. I'm very upset and will not be using it again, ever.
Hello Bio,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Helped me land a new job last year after a lengthy unemployment
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Absolutely a great help in building a resume! Thank you!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Spot on help with assistance in all areas of businesses.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great features, very useful, and easy to navigate.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very easy to use and I loved all of the bullet points that you provided.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the fact that they have ideas on the side for you to sound more professional.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is such an easy tool to build a quick professional resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience however site should be upfront about fees instead of advertising as a free resume builder
Hello Travis,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Simple and effective. Finished product is fantastic. I really like the AI feature.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience appeared great, but I will like to print and hold a hard copy in my hands to review and evaluate the document.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was wonderful; except that the payment portal would only accept debit and not credit. Possibly a glitch
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I asked for a free resume and it wasn't free, don't advertise that its free to make one if it's not.
Hello Colleen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to follow and appreciated all the writing prompts
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False advertising saying it's free when it's really not
Hello Amara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It would of been nice to know this service was not free up front rather than being able to build your ideal resume only to find out it will cost money
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy. Took the stress out of trying to find the right wording
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius