On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Pretty good website very user friendly and easy to use
Works great! Not sure if this exists, but I wish I could link my Linked In profile to my resume.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to create, also give you tools that help me to develop my resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am pleased with the functionality and end product, but it's irritating that literally no mention is made of the fact that it requires agreeing to recurring billing terms for you to access your end product.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I am 75 years old and have difficulty with computer forms and I have never done a resume. I was extremely relieved to find that this template was so easy.
I hope that your site also has a Cover Letter template. Is there a cover letter template?
Thanks
Thanks
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Super easy formatting without having to deal with Microsoft Word. Formatting resumes is such a pain! You guys take the pain out of the process.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thought I would have more options of formatting and styles.
Hello Maureen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I haven't updated my resume in over 10 years and Resumegenius made the process so easy!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very good, very helpful for someone who doesn't know what they're doing lol
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smooth writing...billing should have "charge per resume" one time option. The 14 day trial to review and edit is good too.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was super easy to do and I love how current my resume' is.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, very helpful with recommendations for filling resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The editing section could be a bit more user friendly
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You should tell people there is a charge instead of waiting for the end once you have put in the time to fill everything out. Super scummy will not recommend to anyone
Hello Alex,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful and my resume never looked or read better.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to put together, and the suggestions were nice
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No information about pricing before filling the resume - it's a shame.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I had no difficulty using the platform, but I wish that there were more template options without the columns for people who are applying to companies that use ATS systems. Resumes' that use columns are most likely not compatible with these systems. Also, I would like to have the option to change the font style of the text because sometimes there is a template that I like, but I do not like the font style.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The easiest and fastest way to get a hold a great resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Putting the price at the end was a bit of a cheap shot
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Resume Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius