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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The content on the website is really helpful and organized. Good job!
Let's see how helpful the platform is.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was totally shocked that after paying $2.95 for my resume, that it requires a subscription. Totally wrong and your website SHOULD have stated that when you first enter your site and give people the option and not waste their time. What part of a FREE resume site are you? You're not.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thanks you saved me a lot of time and frustration.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The payment method is odd but everything else was nice.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why would you advertise it as free, charge for it, then use the more attractive 14 day option to hide an insane continuous fee? Preadatory practice.
Hello Dominic,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
A friend just introduced me to Resumegenius last night, and I think it is awesome!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume process was easy and professional but I do not agree with being billed monthly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't like the fake "free" resume advertisement. The program worked great
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good really helpfully fast speedy and easy would recommend
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent system! Saved me time and didn't have to think as much.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it really easy and simple to produce my resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
With 50 years of broad experience and not having written a resume in more than 20 years it is a challenge.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Pretty easy to use. Got tripped up briefly trying to edit a section I added but figured it out eventually.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful, but not much different than my current resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use. Lots of options and suggestions to help build the perfect resume.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just need it no comments it should be able to just used once
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very,good I would recommend you guys I am satisfied
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really do not like that they set you up for auto renew after they sucker you into paying for your resume.
Hello Andrew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to navigate, good templates, and numerous bank of recommended phrases. Wish it had a one time purchase option that doesn't require a subscription that needs to be cancelled.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius