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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Helped alot but says free then you get to the end after hours of work and find out have to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Not too bad. But, I was expecting a rephrasing of the content of my resume. It seems that is not the case.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This should be free. Kinda ridiculous you have to sign up just to get a copy of your resume. Maybe prompt people to pay before building the resume so they aren't caught of guard like I was. If I didn't need it right this minute I'd have closed this page and never looked back but I need the resume so take my money I guess but know that Im not pleased with this service at all after this. 10 out of 10 will not be recommending you guys to anyone.
Hello Kasey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The ad said free, and its not free at the very end. Other than that the program is very good and resourceful
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I'm terrible with finding the right verbiage so this was super helpful!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience. I can't live without it. Please let me download my resume so that I can upload it OMG.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the way it's step up because it makes the process so easy and self explanatory but they trick you when you go to save it by making you pay to download or save your resume you may have just spent hours on making, like I did. Not only is it a one time fee, but it's a subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This resume builder was super easy and quick to use! Its a no brainer! Just type in your experience and voila,,,resume DONE! Highly recommend
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I thought this was free had to pay to see the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Amazing I love this site so many fun cool ways to make your life worth living.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy with helpful suggestions and options to choose from
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The ad says that you offer free resume however in order to use the resume I must pay. False advertising.
Hello Albert,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Pricing is opaque. I'd like to have my info imported from linked in and then get AI to help streamline it for the job I'm either looking for OR personalized it based on my experience that I've loaded into the tool.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I really appreciated the suggestions for the positions in which I have experience.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to create my draft resume. Really wanted just a template, and search results indicated I could download a template truly for free, but I couldn't find that function on the Dashboard.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty great experience, quick work and easy to manage.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius