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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Resume Genius is very user friendly and really helps you set up for success!
I'm glad that it saved online; feel deceived that it was going to be free, and it wasn't until all the work was put in that I learned what the cost was going to be.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Dont allow someone to make a resume and then charge them. Tell them before so they dont waste thier time.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The templates were great, as well as the helpful customer service.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and offers a wide range of professional resume designs.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its been great except thought it was free but the 2.95 not bad.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I did not need all the sections in the resume template and it was difficult to delete the "certification" section. Also, you advertised as free resume building and I did not find an easily accessible free option. I felt manipulated to spend time creating a full resume and then no option but to pay so I would not lose the work. I'll pay the $3 for the 14 day trial, but create a better and more honest user experience.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would like a feature to keep resume to one page. Other than that very useful
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Checkout experience was unexpected. Intended to pay $7.95 for a month - did not think it was going to bill for a year. Otherwise service is fantastic - very impressed
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was able to make my resume with no problems at all. But when it came time to download said resume, I was having to pay money to gain access to it.
Hello Elijah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very useful tool for the preparation of a resume. I was really impressed with this experience.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This website should state that it does indeed charge for the resume before building it.
Hello Nyema,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very fast and easy with great quality of verbiage to help make your resume easy to do!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the different resume options and the quick view of each. Super user-friendly and up to date.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
How would I know...haven't even received the download yet but you want feedback before the page below can load.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you it was the best option next to having someone sitting right here by me.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Great platform to improve and update resumes. I would recommend this to anyone.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as being free only to charge afterwards
Hello Betsy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good very good most excellent service around the world
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User-friendly website with many appealing features.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius