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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Charles A.
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Excellent product, made updating resume quick and easy

Date of experience: July 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Amazing!
July 7, 2023

Amazing! I love this website super easy to create a new resume without it feeling overwhelming

Date of experience: July 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Cindy X.
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Great except for the monthly plan option, which is really yearly.

Date of experience: July 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Really fast and easy thank you!
July 7, 2023

Really fast and easy thank you! Because I'm too busy to sit down and do this (:

Date of experience: July 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jannette Y.
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Very helpful and quick with putting a resume together

Date of experience: July 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Alice C.
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You all should be more upfront with the associated cost of using the product. The trial and service as a whole has no free tier and you don't find out until after you've fully built your resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Alice,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Tomiko V.
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Very helpful as long as the email come through and no hidden fees

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jahara P.
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I really like the convenience of just putting in info and the system doing the rest! This is great!

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Makaila L.
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I was extremely impressed with the ease of building my resume quickly and efficiently! Great prompting on skills in roles, great formatting recommendations, and easy to navigate!

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Tonya G.
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ResumeGenius made the process very easy by offering many design formats and premade statements for each category.

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ghana
1 review
0 helpful votes
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Is very good and very simple and I made a little effort in getting the resume done

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This was very easy to use but it is a trick to say it is free!

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jesse P.
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Super easy, and loved all the ways it walks you step by step and even helps by giving suggestions. I will 100 percent ne using again.

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Angel R.
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I rlly enjoyed using, i will be honest and say i did not love the fact that i had to pay but ultimately it wasn't at all expensive so i mean, it's worth it, if you're willing to pay!

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Shanita K.
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Easy to use
July 6, 2023

Easy to use. I was so greatful for all the help and assistance. Guided suggestions made me feel at ease!

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Keith C.
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Nice step by step template
July 6, 2023

Nice step by step template. A little confusing on how to apply certain topics.

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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...
July 6, 2023

...

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Bridget X.
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I think the side access to bullet inserts are really helpful to putting together a solid resume.

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sanova H.
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Was pretty easy to make, sucks that u have to pay for it

Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Jasmine O.
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False advertising that the website is free when you actually have to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Jasmine,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius