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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Very easy software to use, love the recommendations
This is my first time using the service and i highly recommended
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Claims to be free then charges after you make your resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was offered as a free resume and at the end you have to pay just to download the resume you filled out.
Hello Promise,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use! Wish there was a place to place additional skills
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, excellent, just waiting to see the final product
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for making it easy! I was so nervous to do another Resume, I'm in my fifties and doing a resume can be overwelming!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
When searching web for free resume templates this site pops up. It should not pop up since its not free, very disappointing.
Hello Sabrina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Web browser showed this as a free resume builder. I went through all the trouble of creating my resume and had to pay to get access to it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Similar situation, I have paid like 2 dollars several months ago for a trial but it has been charging me a lot of money every month afterwards without me knowing it. And during this time, I have not logged into the account nor used the service. By the time I found out, they have been charging me for 100 dollars in total. I didn't receive any receipt in my email so I do not know this is going on. It is a lot of money for me and it is now hard for me to even pay my rent. I have reached out but they only gave me a 12.48 dollars courtesy refund. They say it was in the terms of use, but the intention is suspicious since I didn't receive any receipts! Bad company! Do not use their service!
Hello Philo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I do like how it was fairly simple to process but was surprised when I tried to print my resume out as it did say it was a free template when I first started filling it out. I was just a little frustrated because I needed the document today.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish I was told beforehand that I would have to pay for my resume to be made
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate the suggestions provided for each text box
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would have been nice to know the price ahead of time. But excellent and stress free resume build.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Easy to navigate and very easy to use great customer service
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was informed that the resume was completely free
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Big help, haven't updated my resume in over 15yrs
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder is great. I'm happy with the results. But when i started on the app, it said it was free and no credit card required, only for me to get to the end and have to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Waiting for payment at the end was clever. I put the work in so I wasnt not gonna get it for $3. Good system I will say that, easy to use
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius