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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
Follow Kathryn O.
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I hope that this really is as easy as it has been so far.

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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So far I only had a problem saving it so I had to start all over.

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Antoni S.
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State you require a payment before people waste their time creating a resume they think is free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Antoni,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Gabriela D.
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Was really satisfied with the help of this resume. I loved it.

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Talia C.
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Awesome!
July 5, 2023

Awesome! Made it extremely easy to create an aesthetically pleasing and intact resume.

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Timothy B.
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Your website made creating a professional resume simple without sacrificing quality.

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Graham L.
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More customization would be nice but still fire

Not an option with skills and education listed at the top for instance

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
2 reviews
0 helpful votes
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Very user friendly
July 5, 2023

Very user friendly. Took away the stress of creating a resume.

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Ryan A.
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Advertised as free, but forced to pay at the end to download.

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Leslie K.
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Very helpful and lots of options for design layouts.

Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Maximilian C.
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I might be a bit new to this, but it was really expensive to download my finished resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Maximilian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Suprabh D.
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You advertise it to be free but then charge me at that absolute end after I did all my work in order to download the resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Suprabh,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Albert A.
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Through process
July 5, 2023

Through process. Very robust and accurate in its ability of profiling.

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Christine P.
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I gave it three stars because the website is promoted as free but fee pops up after taking your time to complete the resume.

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Rossana X.
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Excellent tool, provides helpful suggestions & guidance

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Yolande J.
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Very easy to use and understand, and great basic templates

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow SANDY U.
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This app had all the options that I needed to make a professional resume

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Shane W.
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I just want to pay a one time payment so pretty annoying u have to cancel

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Eric F.
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Super easy& fast!
July 4, 2023

Super easy& fast! I love this site, great experience!

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Put it on that you're going to charge people before they waste all their $#*!ing time. $#*! you guys, it's also overpriced as $#*!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nick,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius