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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Hibo Y.
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It's easiest resume builder and generates plenty of ideas or sentences to choose from.

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Thanks for providing an easy, streamlined resume creation process!

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Not saying it was free from the start is pretty frustrating

Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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It's a scam, it says free resume but then at the end makes you pay. Just another scam company that holds your information hostage after literally advertising free resume building service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rebecca,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I did all of this with the understanding that there were some options for free available. I was not able to figure out how to do this even though I tried every way I could think of... so this was either a lie or you just made it so hard to do everyone gives up and ends up paying $3 rather then redo it at another website... Seems a bit misleading. You have a good product no need for these schemes

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tineke,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I tried a couple different resume builders this was the best

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Thank for being fast and easy
July 4, 2023

Thank for being fast and easy. Very very Convenient.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I Mean the app is good but I was told it was free so kind of a let down

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
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You said it was free
July 4, 2023

You said it was free. LIES. At least just be upfront.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Very nice my experience was success
I like to remember my skills
And i like that this genius help me with that

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Pretty easy for me to answer most of the questions.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Your advertisement states no credit card required. False advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Olivia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Good experience except for the misleading "free" claim. This is Not Free.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Quick, Easy, and Very Helpful
July 3, 2023

Quick, Easy, and Very Helpful. I will recommend to all my family and friends.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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The site Made it A little easier to organize my resume.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Easy to use and navigate
July 3, 2023

Easy to use and navigate. Great help and great selection of templates

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Quick & Easy!
July 3, 2023

Quick & Easy! And I liked the suggested bullet points.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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There were technical issues with copy disappearing. This is frustrating

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
2 reviews
0 helpful votes
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The format was easy to follow and gave great examples.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for the great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Didn't realize that I could not just print the created referral and had to basically subscribe.

Date of experience: July 3, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius