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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very satisfying and easy as this was my first resume in 10 years.
Love the options of descriptions and the format/template. Easy to use
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good options, made the process easy and flow elegantly!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Builder was easy and fast. I found the variety of templets and resources available to be worth my while.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
It is a great web site to build your resume with. Very easy to use
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to setup and lots of pointers for your job titles.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really loved it. Everything was so easy to do and it made this process 10x less stressful
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I like how I'm offered suggestions based on my most recent work experience. Will be recommending this site! Wish the site would tell me beforehand that I need to pay to email.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I clicked on a free one then at the end had to pay for it
Hello Quentin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use this program and well worth the money
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love all of the different templates. Also, by the time I answered all of the question prompts and chose the suggested responses, I had a beautiful, professional-looking resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This was an excellent tool to get a professional resume quickly
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Supposed to be free according to the advertisement
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Me gusto mucho la forma rápida y entendible del sistema
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to fill in all information. Ready to put resume to good use.
Thanks so much
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything great except you cant take off sections and for paying 2.99 you'd expect that to be an option especially when other websites are free and have that option.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love all the suggestions provided to personalize the resume
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Putting a resume together is far less intimidating when it's presented for me to fill in section by section.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Advertised as a free resume but required payment to access
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The content on the website is really helpful and organized. Good job!
Let's see how helpful the platform is.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius