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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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The process was quick and easy. I really enjoyed the results.
I have no knowledge in making a resume this really helped me
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was lead to believe this was a free template by your google ad and then spent an hour creating my resume, of which is the only one I need. When I tried to download I had to pay a fee. Very misleading.
Hello Christa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great, I really love the format; very professional..
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick Easy, now for the real test. Will it get me interviews
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was advertised as free disappointed to all the work then have to pay for my work. I could have used a free resume builder.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said it was free. I was misled and lied to. Im pissed
Hello Zachary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I enjoyed the format, it was easy to use and covered all the needed points
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love all you guys had to offer didnt like that nothing was mentioned about payment till you were done but guess thats how you get people to buy but over all good price and big help thanks
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! Maria from customer service assisted me with my question, I resolved my issue. Great experience!
Thank you! We are thrilled to hear that Maria was able to assist you with your request and provide you with excellent service. We will be sure to let her know your amazing comments.
Regards,
Resume Genius
Stating one price and then charging another is bait and switch
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good god good good good good good good good good good good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My own fault, but I thought I was returning to a different online resume service and was not prepared to have to pay to get all my work back out in any format. Should have realized this when none of my previous work was still populating the resume builder fields. Again, my own fault, just feel a little duped. In truth, your site was very helpful, mostly intuitive and have decent formatting options.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Didn't realize there was a charge. Thought I asked for a free template. We'll see how this goes...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This website came up in my search of looking for a free expierance and its not free. I get this is a business but yeah no.
Hello Mariama,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
User friendly! Making easy navigation. Some good choices of layout and resume templates, auto-fill comments in sub boxes are worth checking out.!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Helpful service, but this was advertised as a free service however required to pay in order to get resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very satisfying and easy as this was my first resume in 10 years.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius