Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Adam E.
Unfollow Adam E.
Share Review
Report Review

It said free but I have to pay
July 19, 2023

It said free but I have to pay. Oh well at least it's not too much

Date of experience: July 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Evita M.
Unfollow Evita M.
Share Review
Report Review

So simple yet way more effective than any service I have ever used and certainly tackling this task myself.

Date of experience: July 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Corey Z.
Unfollow Corey Z.
Share Review
Report Review

User friendly, straight forward, very good tips and recommendations

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Domenico L.
Unfollow Domenico L.
Share Review
Report Review

This was very easy and beautifully created with resumegenius. Hoping it will save on my computer just as easy...

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Cheyenne L.
Unfollow Cheyenne L.
Share Review
Report Review

You should mention that you have to pay to make the resume before someone spends an hour and a half creating it just to find out that they have to pay for it

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Travis B.
Unfollow Travis B.
Share Review
Report Review

Dishonest business practice by not mentioning price until after spent time creating my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Travis,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow ANYA C.
Unfollow ANYA C.
Share Review
Report Review

Very Helpful and easy to use
July 19, 2023

Very Helpful and easy to use. Build the perfect resume for any carrier

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
2 reviews
0 helpful votes
Follow Tendi J.
Unfollow Tendi J.
Share Review
Report Review

Very easy to navigate and create the resume you want.

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Lawrence V.
Unfollow Lawrence V.
Share Review
Report Review

Awesome experience
July 19, 2023

Awesome experience. Fresh designs. Makes me look younger!

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Tee X.
Unfollow Tee X.
Share Review
Report Review

First time user and it was a quick and easy process. Loved it!

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Deon E.
Unfollow Deon E.
Share Review
Report Review

It seems a bit outdated, but not enough not to use.

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Shayna D.
Unfollow Shayna D.
Share Review
Report Review

I have not needed to make a resume in a very long time. This made the process so much easier. I have been a stay at home mom for years, getting back into the work force. I am thankful for the help.

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Tarah T.
Unfollow Tarah T.
Share Review
Report Review

I would like to modify the experience section a little differently.

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Valerie X.
Unfollow Valerie X.
Share Review
Report Review

Amazing, easy process that takes all the anxiety of making a resume.

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Kevin R.
Unfollow Kevin R.
Share Review
Report Review

Good examples, offered different alternatives, good format

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Tegan T.
Unfollow Tegan T.
Share Review
Report Review

Your card processing portal sucks
August 17, 2023

Your card processing portal sucks. I tried 20 different times.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tegan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Kate T.
Unfollow Kate T.
Share Review
Report Review

Tell people what the charges are before they are allowed to use service

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jamie O.
Unfollow Jamie O.
Share Review
Report Review

Thank you for making it easy to build a new resume. Responded to questions in chat promptly and gave me the information I needed.

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow sabrina S.
Unfollow sabrina S.
Share Review
Report Review

Pretty easy to use..
July 18, 2023

Pretty easy to use. Except you state when looked up that it is free..

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow SHADA A.
Unfollow SHADA A.
Share Review
Report Review

It is a really good quick helpful way to organize and put a resume

Date of experience: July 18, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius