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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to navigate and create the resume you want.
Awesome experience. Fresh designs. Makes me look younger!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
First time user and it was a quick and easy process. Loved it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It seems a bit outdated, but not enough not to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I have not needed to make a resume in a very long time. This made the process so much easier. I have been a stay at home mom for years, getting back into the work force. I am thankful for the help.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I would like to modify the experience section a little differently.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing, easy process that takes all the anxiety of making a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good examples, offered different alternatives, good format
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your card processing portal sucks. I tried 20 different times.
Hello Tegan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Tell people what the charges are before they are allowed to use service
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for making it easy to build a new resume. Responded to questions in chat promptly and gave me the information I needed.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Pretty easy to use. Except you state when looked up that it is free..
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a really good quick helpful way to organize and put a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A bit confusing - how do I get back to the resume design I was looking at earlier?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was such a great website made the process so simple and professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been easy to navigate and build my resume. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good easy way to add comments for a quick resume if needed
I was in a hurry but did not see if you could add you own comments in the objective screen
Thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been a great experience. It makes the process of creating a CV or resume less of a daunting task!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
When you said free, I thought you actually meant free. What you really mean to say is "You can build it, but you're not getting it unless you pay for it" But it was a waste of time if I don't pay. Stop tricking people, please. Say what you mean.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Its been great wish it as free or said something before i did it all
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius