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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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When you said free, I thought you actually meant free. What you really mean to say is "You can build it, but you're not getting it unless you pay for it" But it was a waste of time if I don't pay. Stop tricking people, please. Say what you mean.
Its been great wish it as free or said something before i did it all
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hard time getting resume downloaded so I had it emailed to me!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very professional and simple to use. Efficient and quick.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process is easy and mostly straightforward. I like the suggested wording for all sections.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would have liked to know that there was a charge before starting
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy! But- they said it was free, and it is not. I would've liked to have known that at the outset.
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Program, was able to make my resume with just a few clicks and types.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Terrific resume builder setup here. Thank you very much for your service here.
Greg M.
Thank you for your great review, Greg. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had to enter my payment information six times before it would accept it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The formatting and structure of words need to be improved in regards to spacing, indents, and grammar.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy template. Not really free. That part is not true
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wasn't sure if all my content would fit at the start, but it all magically seemed to work and it looks great. It sure beats trying to wrangle Word or Google Docs into submission to get the formatting how I like it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free, i searched free but it definitely costs and its only a few dollars however, misleading
Hello Aerial,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Ended up being really easy, the bullet point suggestions were really helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was cool how it designed my resume for me, I just wish it was free, but I understand the hustle.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The advertisement of the resume was beyond false and extremely deceptively misleading! You practically force people to pay for the upgrade. That's not okay!
Hello Shalondia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was suppose to be free but I got charged.
What's up with that. After this charge please cancel my prescription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It is incredibly lame to advertise as a "free resume builder" and then charge people who actually want to use said resume.
Hello Eric,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius