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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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They said that this service would be free. It is not free
The app got stuck at 85% for 10 minutes with no instructions it just froze. Very frustrating
Hello Glenn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I've never created a resume so quickly! This was super easy and very helpful the entire way through!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't know how much editing I need to do to fit it on 2 pages so I'm unsure how close it is to being done.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have an account that I pay 23$ a month for and I had to pay again today to get my resume!
Hello MacKenzie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It makes me re-enter my card information at least 5-8 times each time I try and purchase a subscription. I end up getting charged multiple times for one purchase and I am not sure how to make this stop happening since I love this website.
Hello Kylie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Just slightly harder to use on phone then it would be on laptop
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it and I appreciate the service provided. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So convenient and takes the stress and overwhelm out of resume building
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think there should be an option to pay for just the one resume and not be charged again.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site is very clear and easy to use. My only complaint is that I wish I had more template options. Although this may be limited primarily by my own work history and situation.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The ad said no credit card needed that it was totally free... lies
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was expecting this to be free, but its still an amazing site!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love that I was about to do very little and my resume came out great
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Not free and it was advertised to be a free template
Hello Evan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you so much for all the fantastic information needed
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I have not need a resume in 18 years and this was the fast most help guide
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the resume builder but I do not like the subscription plan. I would rather you charge a low fee for the resume and tell that there is going to be a fee up front.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a great experience for me and I would recommend it to others
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The resume system was very simple and easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cornelia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius