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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Good help with all of the changes to my resume. Good suggestions.
So simple to use for high school student with minimal experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A little annoyed about this being advertised as free, and when I try to download it or access it in any way, I have tp pay. This could have been avoided by not advertising this as free
Hello Michele,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You advertise it is a free service, yet charge at the very end after the work is completed. I'll download my resume and immediately cancel
Hello Ken,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was great and easy to use and the prompts were helpful. It was a little difficult to figure out how to write my objective using the prompts as I couldn't find anything related to me and my profession.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy. I was stressing and you made it very easy for me to accomplish
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Editing can be problematic. Could be a bit more user friendly.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Kinda Scuzzy to pop payment up at the tail end AFTER you already put in the work. Just be upfront about it $#*!s
Hello Isaac,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Says free, but isn't, and you find that out after taking time filling out form
Hello Brenda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy and the prompts to help fill in the resume are really helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your advertisement stated that this was a free template but when you complete the process you ask for credit card information. No happy about that.
Hello Andre,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy but dont like the fact that I cant do a trial for free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This has been a great site in making it so easy to put a resume together in a quick and efficient manner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a very helpful easy way to prepare a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should let ppl know we need to pay before doing all the work
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was struggling to type my resume up and this was a huge success, such an easy process!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
A resume is so time consuming and cause so much anxiety. This was so fast and easy! Thank you
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and convenient however sucks to have to pay for a resume when I won't be using the service further.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good product, but not upfront about charges which is disappointing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius