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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Fast, efficient and easy to navigate. Offering several suggestions with or without the help from AI.
Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.
Regards,
Resume Genius
Good service. Not overly satisfied with hidden cost when the service was advertised as free
Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!
Regards,
Resume Genius
Everything has to cost money nowadays. Always a subscription that automatically renews, which is very costly AND I am willing to bet it will be hard to cancel and I may get charged again even after I cancel because this is likely just another scam site that helps you very little for how much it costs.
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to be transparent about how our service works. While some features are part of a paid subscription, we also offer free resume templates that you can access and download directly from our website.
Many users find these templates helpful for creating their resumes without needing a subscription. You can follow the step-by-step instructions in the following link: https://www.tiktok.com/@resumegenius/video/7368691994987629841
Please let us know if you have any questions.
Best regards,
Resume Genius
Great. Ask me what I do and the words will flow from my mouth. Ask me to put it on paper and I freeze. This is an amazing tool.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
I was under the impression my resume would be free. I don't feel like I would need edit my resume that many times. I make sure everything is straight forward once completing.
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to be transparent about how our service works. While some features are part of a paid subscription, we also offer free resume templates that you can access and download directly from our website.
Many users find these templates helpful for creating their resumes manually. You can follow the step-by-step instructions in the following link: https://www.tiktok.com/@resumegenius/video/7368691994987629841
Please let us know if you have any questions.
Best regards,
Resume Genius
This website was very easy to use and provided great recommendations for conciseness. I LOVE all the options for formatting as well.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Awesome! Easy to use would recommend to anybody that needs a resume!
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Resume is great. This was promoted as a free service then after I put everything in and was done, it made me pay. Very unprofessional.
Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!
Regards,
Resume Genius
This was helpful and efficient. It was easy to use so hopefully changing bits and pieces along the way of my job search will go smoothly.
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
It says free then you do all that work then it says were charging you to download or print and we have an auto renewel so we can try and charge you more if you forget to cancel there for another bulls### site!
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Idk yet... I just got it!
I like the way the genius updated my information with AI. It was impressed with what we came up with... I just enjoy not having to look up words or find better ones, it just did the work for me!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Scam. Trick you into paying to download the resume after the startup page convinces you it is free. I spend hours on this and now am forced to pay. Give more upfront warning that you MUST pay.
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Goodness nice genuinely sure. Very good templates with good nice graphics and sice sbshgs shvsvss. Hshsha hashs husheb bshshsh hjfir. Ju
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Very easy to manage, edit and fill out details. Well done!
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and helpful. Was very useful with ideas and suggestions
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Easy to use professional resume templates. The job title bullet points are easy to update.
We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!
Regards,
Resume Genius
Excellent website. Easy to use and very efficient to build resumes.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
I was stressing about doing a resume. It made it so easy. Totally stress free. Thank you
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Great help! I really don't like being forced to come up with 50 characters to get this done! Im in a hurry and it almost makes me want to delete and go elsewhere!
Thank you for taking the time to give us a good rating, and we apologize for any inconvenience! We're confident that Resume Genius will help you achieve your resume goals. The best in your job search!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.
Regards,
Resume Genius