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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You said it was free. It's not free. If you'd like us to put a 5 star please refund that $2.95 and we will do so.
Would definitely recommend. Really did clean up my old looking resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seemed like it was free at first, but 2.95 isn't bad at all for 2.95.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website and tools are really cool and easy to use. REALLY disappointed in how much I have to pay just to get my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great suggestions on how to refine my resume for a specific position
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder was extremely helpful for making the process easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to complete, and the guided sections made it so much less stressful than many other resume builders.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
You tell me its paid service before i do the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy and helpful. Makes your resume look legible and professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't transfer the pdf on file as well as I had hoped
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, nice layout/format options, looks professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free until you actually need your resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It looked like the service was free, but its not if I have to pay $3 to get my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy and fast! Very helpful to add quick wording with experience! Loved it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy for a person like me that doesn't know the first thing of putting this together. Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and extremely helpful when it comes to putting a resume professionally together
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User-friendly interface, attractive resume templates, and a fair pricing structure.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, your program was very easy to navigate.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty simple to use and great tool for others to quickly produce a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Sara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius