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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Patricia X.
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I tried to make this resume on a phone and but a lot of the text kept getting cut off. I am hoping it came out ok...then I tried to pay with a debit card and it rejected it I finally found a different credit card

Date of experience: August 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ashley M.
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It's just too complicated and most of these resumes are used on other sites!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Ashley,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Easy to use
August 6, 2023

Easy to use. Just need to let people know before they start that they must pay at the end to receive the resume that they built.

Date of experience: August 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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So far everything has went well and it has been a big help.

Date of experience: August 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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...
August 6, 2023

...

Date of experience: August 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Stephen H.
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Very user friendly with lots of content to choose from.

Date of experience: August 6, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Noah M.
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All the AI stuff works great, but it should be readily apparent that this is a PAID service from the beginning. I don't like bait and switch tactics and I don't like "free trials" that count on the customers forgetting to cancel the membership. It's sleezy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Noah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Said it was for free nothing's for free I guess had to pay 295 for 14 days and then I gotta remember to cancel.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Mary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Habiba I.
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Great help, just need to add another line for another email address.

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Shalandria X.
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This is absolutely fantastic
August 5, 2023

This is absolutely fantastic. I love the fact that I didn't have to do much thinking today!

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Haley Q.
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My resume is beautiful and I am deeply satisfied with how it turned out!

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Adrienn E.
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Very user-friendly system
August 5, 2023

Very user-friendly system - made the resume building stress-free

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jessica Z.
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Easy to use and love the recommendations on things to add or not add.

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Denmark
1 review
0 helpful votes
Follow Mikkel F.
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Great templates and great website but not so friendly if youre doing a "foreign" CV

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Daniel D.
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This made me sound professional and experienced with z good vocabulary

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jennifer Z.
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The site was quick and easy to use
August 5, 2023

The site was quick and easy to use. The software prompts you to enter the information and even has useful and accurate descriptions for job functions that you can use on your resume.

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Richard V.
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This was the easiest and efficient process ever.
Thank you

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
Follow Amy I.
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You need to tell people about the fee prior to them working on their resume.

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Frank J.
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Easy to use and the preexisting prompts were excellent.

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kenneth X.
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Thanks very simple to do, I was very happy with the experience.

Date of experience: August 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius