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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Very easy to use! It's been many years since I've done a resume and this was like riding a bike!
My resume will stand out completely with the help of resume genius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Took a load off my mind with templates and recommendations to fill sections.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great until they tell you that you have to pay...after you've filled out the whole resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You've made it far less stressful to update my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site lied to me. Not only was the resume NOT free, they want to dip into my bank account after 30days...What?
Hello Aunnie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
No display that a fee was required upon initiation --- bait and switch!
Hello Constance,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Website is VERY user-friendly and easy to navigate. You made editing and formatting my resume a breeze!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I do not like being asked for money AFTER spending an hour creating a CV. Please let me know upfront that I will need to make a payment to download my work.
Hello Amaris,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Don't like how it pretends to be free then makes you pay and on top of that its not a one time payment you have to call can cancel cancel
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great. Easy and convenient. Offered great pointers for current position and position applying for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First Time user, looking to upgrade my current resume. Not sure of your service until I see your 1st time pass on my current resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really enjoyed this site very easy to navigate very helpful with adding ideal for job description
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Helpful in walking you through, with samples that helped clarify.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This app is awesome. Generated a resume with great insights and details added.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Bullet points could be better and make the sections adjustable
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy. Didn't really need to think at all
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No upfront pricing. Although $2.95 is very reasonable and I very likely would have paid that initially for a good quality resume, it's frustrating to get to the end of putting in a decent amount of work just to find that you have to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is what I needed to get the daunting task of updating my resume done quickly. The templates are very nice and the recommendations are very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very detailed and laid out well and made the process simple yet effective
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius