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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Made my resume in less time than I would have on my own
The best and most streamlined resume service I have ever used.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Having to pay for the resume when it said it would be free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Seems like a lot of money but the interface is great
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A fast and easy process that goes through relevant recommendations
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, looking forward to seeing cover letter format
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly. Provides good ideas and appropriate language that is relevant.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So far it's good I wanted to see if it can help me with a cover letter
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really helpful with helping me fill out information and learning more skill points I had.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to navigate, and clear formatting. I have enjoyed using this platform!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate all the templates and examples provided. Thanks!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate having to pay and you don't support cash app card
Hello Clint,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use and a great way to upgrade your resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I DID NOT LIKE BEING CAUGHT OFF GUARD WITH HAVING TO PAY BEFORE RECEIVING MY RESUME; STATED "FREE" WHEN SELECTING THIS SITE
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great app, really took the stress work out of creating resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made it very easy. I'm 40 and never done a resume so it surprised me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple & straight forward to use. Which is great when you have very little patience, like me! :)
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thank you so much for the help and its actually last minutes preparation but than i done as well. Thanks alot most respectfully. Rate 5 :)
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius