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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I thought this was free...ends up I took a lot of time working on it and feel obligated to pay you now.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far it's been incredibly easy! Lets just hope accessing my resume anytime I need it and being able to create a cover letter or any other benefit that comes with this is just as easy.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Great application, extreamly helpful for someone like my self who has been out of the industry for a while
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its been 27 years since my last resume. This made it so much easier. Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything has been good except for it wouldn't accept my CashApp card to pay which was a bit frustrating, but overall, I am satisfied with the experience & found it to be very helpful. If the checkout process would have gone smoother, I would have rated 5 stars.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Meh. It waited until the end to reveal it was not, in fact, free. SCAM
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful at creating key words that employers are looking for
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent site for quick and easy resume preparation
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertised this as free for a resume builder but then I can't use the resume unless I paid you. I need the resume or I would have left your site without the resume that I did.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
User friendly. Helpful suggestions. Allows for a variety of work scenarios.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, suggested experience entries really helps in creating a starting point for other entries.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't tell us it's free to only charge us in the end.
Hello Tony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use and great templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that it says free then you have to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I dont like its advertised as "free" but then to download your resume its 2.95 or 7.95.
Hello Kayla,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It helped me so much just to be able to have even the basic examples or guides to help me correctly put in for each past job experience.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Loved how easy it was to use and loved the suggestion.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed help quickly with formatting and ideas and resume genius was super helpful.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Wasn't expecting to have to pay. Wish that information had been provided when I first accesses the site.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius