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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Should let people know if there's a charge upfront.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anthony,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Its great
August 26, 2023

Its great. Took very little time and great prompting

Date of experience: August 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ireland
1 review
0 helpful votes
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I have only joined so i will update my rating in few days

Date of experience: August 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I loved this site, it was easy to use and very resourceful!

Date of experience: August 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
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It is very easy to update your current CV, and the overall (albeit sometimes vague) bullet point suggestions are quite helpful. All in all, it was really fast and uncomplicated, with beautiful, quite professional templates to choose from.

Date of experience: August 26, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Leah P.
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Supposed to be free but only option at the end is to purchase at a discounted price. False advertising.

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Jordan V.
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Provided valuable information allowing me to promptly write up a resume for the first time

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
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Great experience and super helpful helping make first resume

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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This process is super easy to use and very helpful

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Dane Z.
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I appreciate the ease of completion for a professional resume, while insurance of wording information is cohesive and understandable.

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Pamela W.
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The cost should be at the beginning of the template.

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It seems OK and useful
August 25, 2023

It seems OK and useful. I especially like the different resume styles it generates for the same content.

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Jimmie C.
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Nothing is truly free not to mention there a monthly fee when all you need is one time use.

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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It was listed as a free resume
August 25, 2023

It was listed as a free resume. I do not think so!

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Eileen V.
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Resume does not appear the same on paper as it does online

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Israel
1 review
0 helpful votes
Follow Rotem X.
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You wrote it will be for free and then asked for money. A little ethical problem.

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
2 reviews
0 helpful votes
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The ad said it was free but its not as usual. Always have to spend.

Date of experience: August 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Sherrone R.
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Reserve final review until I see after cancellation policy

Date of experience: August 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Ivonne X.
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Great!
August 25, 2023

Great! Learning new ways to improve my grammar and wording things differently. I'm glad I found this page. Thanks.

Date of experience: August 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Beulah A.
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It is easy to build up our resume in a short span of time.

Date of experience: August 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius