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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Dwaun H.
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It was a very good in an efficient experience when it comes to preparing a resume

Date of experience: August 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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In this competitive AI driven market, this takes a lot of the anxiety out of the experience of looking for a job after 40

Date of experience: August 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Trapped by saying it was a free resume builder but then charging you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Jordan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Nayra V.
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Excelente website
August 23, 2023

Excelente website. Pensé sería mucho más difícil de construir mi currículum, pero con estas herramientas de Genius en 15 minutos estuvo listo.

Date of experience: August 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Fake website that lures people into thinking its free. I was forced to input my sensitive card information because my resume was being held hostage. Very unprofessional and misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Luis,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow MIATTA P.
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Super easy and fast!
August 23, 2023

Super easy and fast! I completed my resume within 20 minutes!

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Its advertised as "free" but its not
August 23, 2023

Its advertised as "free" but its not.
Still worth a on time payment, but you should be honest to people up font

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Erica E.
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This made writing my CV way easier and more manageable.

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Claudia O.
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This tool is quick and easy to use
August 23, 2023

This tool is quick and easy to use. I like the fact that I can edit it to have a personal feel of the process of writing my own resume

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Always have dreaded doing a resume
August 23, 2023

Always have dreaded doing a resume. This made it extremely easy.

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Kyra K.
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Thought it was a free website, as it was stated that it was in the ad I saw, although had to pay to actually get my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Kyra,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
3 reviews
0 helpful votes
Follow Puck P.
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Why advertise the service is free if you can't even download or email

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Puck,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Ellisa W.
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There was no indication that I had to pay for my resume until I had spent hours on it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Ellisa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Mariah D.
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Good experience, but wish there was a little more customization options. I love to add color for flair, but I would have liked to tailor them a little more. Some colors felt too vibrant fcr my taste and I would have liked to change the hue's warmth/vibrancy.

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Naila N.
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They said it was free and at the end after spending time and inputting all info they asked for payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Naila,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Dr. M.
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Not enough customization to the layout and couldnt figure out how to edit or change the introduction section

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Danielle O.
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Wow this was so helpful never seen anything like it

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Anthony G.
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Very good
August 22, 2023

Very good. Great website the layout makes it very easy for people in a time crunch

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Carly M.
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This is a wonderful tool, really takes the stress off.

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Michael S.
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Haven't reviewed the resume yet but great and easy to use site.

Date of experience: August 22, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius