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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was a very good in an efficient experience when it comes to preparing a resume
In this competitive AI driven market, this takes a lot of the anxiety out of the experience of looking for a job after 40
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Trapped by saying it was a free resume builder but then charging you.
Hello Jordan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excelente website. Pensé sería mucho más difícil de construir mi currículum, pero con estas herramientas de Genius en 15 minutos estuvo listo.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fake website that lures people into thinking its free. I was forced to input my sensitive card information because my resume was being held hostage. Very unprofessional and misleading.
Hello Luis,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super easy and fast! I completed my resume within 20 minutes!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Its advertised as "free" but its not.
Still worth a on time payment, but you should be honest to people up font
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This made writing my CV way easier and more manageable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This tool is quick and easy to use. I like the fact that I can edit it to have a personal feel of the process of writing my own resume
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Always have dreaded doing a resume. This made it extremely easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought it was a free website, as it was stated that it was in the ad I saw, although had to pay to actually get my resume.
Hello Kyra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Why advertise the service is free if you can't even download or email
Hello Puck,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
There was no indication that I had to pay for my resume until I had spent hours on it.
Hello Ellisa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good experience, but wish there was a little more customization options. I love to add color for flair, but I would have liked to tailor them a little more. Some colors felt too vibrant fcr my taste and I would have liked to change the hue's warmth/vibrancy.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
They said it was free and at the end after spending time and inputting all info they asked for payment.
Hello Naila,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Not enough customization to the layout and couldnt figure out how to edit or change the introduction section
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wow this was so helpful never seen anything like it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good. Great website the layout makes it very easy for people in a time crunch
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a wonderful tool, really takes the stress off.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Haven't reviewed the resume yet but great and easy to use site.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius