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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Robbers and Scammers
October 7, 2023

They charge you 3 dollars. But that's only for 14 days. If you don't cancel in the 14 days, it's 23 dollars a month in perpetuity. I needed a resume once, I didn't need a subscription. I felt like we did away with this business model a decade ago. Stay away from this place. It's a scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Christopher,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Minh Q.
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Website is great and there are many option for me to chose

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Ryan U.
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Great prompts, intuitive language and great layouts.

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow CINDY R.
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Good, but didn't expect to have to pay for first download.

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Osvaldo T.
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I liked how easy it was to create a
September 7, 2023

I liked how easy it was to create a. Resume in minutes!

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Abbygail C.
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I clicked this link to get a free resume done so I can get a Job. Whem I got to the end i was suprised with a payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Abbygail,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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It had helpful prompts and nice formatting options but flat content

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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The best!
September 7, 2023

The best! So easy. Needed this fast and was perfect.

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Delma Z.
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Advertising said free and charge for it
If the application said Fron the beginning the will be charge we have the option to get it or not but when you advertised free should be free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Delma,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Aulorah T.
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Claimed that it was free, turned out to not be free. False advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Aulorah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Dylan E.
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Quick and easy to complete
September 6, 2023

Quick and easy to complete. Finished product looks great

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
2 reviews
0 helpful votes
Follow Brenda V.
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I've been having a difficult time trying to get my resume together and trying to get it printed. I think it is expensive for the year. But I was willing to try it.

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Madeline L.
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This resume looks very nice
October 6, 2023

This resume looks very nice. However, I logged into my account and still had to pay for the resume, despite already paying the monthly fee.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Madeline,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
2 reviews
0 helpful votes
Follow Kati O.
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The bullet points are a great way to show skills and are worded professionally for those like myself who do not create resumes often.

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Isabelle S.
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Very easy to understand, it had the options that best fit me as a worker

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Matthew L.
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Very easy to use and I love how it made me sound like a genius

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Amber H.
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A very great experience building my resume here. Very professional and helpful. And helped me learn as well as creating a resume. Thank you very much

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Carlos K.
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Really simple way to create a resume without a struggle.

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Lacey C.
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A great website that gives new graduates a sense of direction.

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Lourdes Q.
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Very quick and helpful
September 6, 2023

Very quick and helpful. Creating a resume usually is frustrating.

Date of experience: September 6, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius