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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Started doing it and realized this is nice and simple and straightforward
So far so good. Wasn't hired yet so time will tell about results. But great site, I just wish I could rename the sections themselves, regardless of what template I use. Personally, I like to list (and state as a subsection) "Competencies", rather than "skills". Yeah, they can be interchangeable, but some hiring managers like seeing that personal touch, the uniqueness, I suppose.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertisment said "free" but make you pay as soon as you finish
Hello Austin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very good platform to help generate a resume from scratch, excellent service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great site, but then you made me pay when it was assumed it was free. Not telling people about the price before they sink in the work to make their C.V is a cheap move
Hello Andres,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to do and the resume looked professional.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent help. I feel extremely confident with my resume, and without the help of resumegenius, I could not have done it!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The website helps quickly update a resume, or even create a new for the very first time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far it has been good, and my resume looks great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am shocked I never Knew about this! Such an amazing tool to use
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It should be upfront that you need to pay for the service
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
No indiction the service wasn't free, until you've spend so much time that it would be a huge waste of time to start over with a better website.
Hello Jarid,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use format. Very helpful for a senior citizen!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good super easy to use and very well worded descriptions
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really like the different options of resume templates and the easy set up.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy to use especially for someone who doesnt really know how to structure a CV
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The bullet point options are awesome! Much better that I would be able to write/ capture my experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made the process a lot easier than otherwise.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a bait and switch- I thought it was free. You have to pay to download!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
They charge you 3 dollars. But that's only for 14 days. If you don't cancel in the 14 days, it's 23 dollars a month in perpetuity. I needed a resume once, I didn't need a subscription. I felt like we did away with this business model a decade ago. Stay away from this place. It's a scam.
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius