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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Started doing it and realized this is nice and simple and straightforward

Date of experience: September 8, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
1 helpful vote
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So far so good
September 8, 2023

So far so good. Wasn't hired yet so time will tell about results. But great site, I just wish I could rename the sections themselves, regardless of what template I use. Personally, I like to list (and state as a subsection) "Competencies", rather than "skills". Yeah, they can be interchangeable, but some hiring managers like seeing that personal touch, the uniqueness, I suppose.

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Advertisment said "free" but make you pay as soon as you finish

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Austin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very good platform to help generate a resume from scratch, excellent service.

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great site, but then you made me pay when it was assumed it was free. Not telling people about the price before they sink in the work to make their C.V is a cheap move

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andres,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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It was easy to do and the resume looked professional.

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Excellent help
September 7, 2023

Excellent help. I feel extremely confident with my resume, and without the help of resumegenius, I could not have done it!

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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The website helps quickly update a resume, or even create a new for the very first time.

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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So far it has been good, and my resume looks great.

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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I am shocked I never Knew about this!
September 7, 2023

I am shocked I never Knew about this! Such an amazing tool to use

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
Follow Pranai I.
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It should be upfront that you need to pay for the service

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
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No indiction the service wasn't free, until you've spend so much time that it would be a huge waste of time to start over with a better website.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jarid,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Areta K.
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Easy to use format
September 7, 2023

Easy to use format. Very helpful for a senior citizen!

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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So far so good super easy to use and very well worded descriptions

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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I really like the different options of resume templates and the easy set up.

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
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Very quick and easy to use especially for someone who doesnt really know how to structure a CV

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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The bullet point options are awesome!
September 7, 2023

The bullet point options are awesome! Much better that I would be able to write/ capture my experience

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
3 reviews
3 helpful votes
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This made the process a lot easier than otherwise.

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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This was a bait and switch
September 7, 2023

This was a bait and switch- I thought it was free. You have to pay to download!

Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Robbers and Scammers
October 7, 2023

They charge you 3 dollars. But that's only for 14 days. If you don't cancel in the 14 days, it's 23 dollars a month in perpetuity. I needed a resume once, I didn't need a subscription. I felt like we did away with this business model a decade ago. Stay away from this place. It's a scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Christopher,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius