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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use and navigate through...love it so far
I feel as though this was a bait and switch situation. You advertise it as free. Then when you want to print out the resume you are hit with a charge. That information should be given at the onset.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The only thing I would like is being able to adjust where information shows, I really like one format, but wish the skills were on the bottom
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Does not feel like the additional service past providing a template is all that unique or helpful? I feel like an option to just download a template would be preferable for people like me with varied or unique job experience.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was so easy to put this resume together. As someone who hasn't had to create one in several years, I appreciated the availability of auto-generated options.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy and great suggestions for text (where I struggle most)
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I did not know that there was a cost - I must have missed that information.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The way it was advertized made it seem like it was going to be free. Unfortunately sites like these make you go through the whole process before asking you for money.
Hello Karena,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume template was good to work with, but I feel like I got tricked at the end when I was prompted for a credit card.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
When you look up online for FREE Resume, They charge you at the end after doing all that work to working on your resume.
Hello Nicole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You started off with free ok I paid for the resume. Then you hit me with a monthly fee. Shame on you
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great Application to compose a good looking resume.
Really user friendly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, wish you had just a one time fee, dont want to sign up for monthly fee
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm so tired of doing all the work of entering my information and then being asked for my credit card. I wish the pricing had been more transparent before I started. It's a pretty nasty anti-pattern. But I'm too tired to write my resume yet again so you get my money this time, but I will cancel this service as soon as possible.
Hello RJ,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This an excellent place to get a great resume with so much detailed options and help. I am impressed! Thank you
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Should advertise that you have to pay to download at the beginning, given that this website is the first to pop up when you search 'free resume template'
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience, your recommended bullets are so accurate and provided ideas of what is really required.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was simple and easy to use Although I just wanted the singular resume I could see this being useful in the future
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Started doing it and realized this is nice and simple and straightforward
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Wasn't hired yet so time will tell about results. But great site, I just wish I could rename the sections themselves, regardless of what template I use. Personally, I like to list (and state as a subsection) "Competencies", rather than "skills". Yeah, they can be interchangeable, but some hiring managers like seeing that personal touch, the uniqueness, I suppose.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius