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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to understand and navigate.
Great service..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was great and I had no issues or concerns.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was one of the easiest and quickest resume formats and sites I have ever used. Very organized and professional results.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I like the answer question format. Makes it easy to fill in without hours of typing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and makes building a resume super easy! A little misleading by presenting it as "free". But worth the $2.95 I paid
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was my first time creating a resume and I was so lost how to start. This website made it so easy to create a professional resume
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Says no payment or cc required, this is false advertising as they DO charge you in the end.
Hello Victor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So easy to use. Very helpful suggested bullet points.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The application was very easy and straight forward to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume is great for new user like myself. It is so coinvent of choosing the professional wording. I love it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I chose a template that said it was free, but when it came time to download, i had to pay. Because I had already spent the time to create it and didn't want to have wasted time and have to do it again, I went ahead and paid the $3 for the 14 day trial, but that is pretty deceptive and I will be cancelling shortly and will not use this service again.
Hello Brandy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy and fast to use. I dont give it 5 starts because at you have no idea there will be a charge till the end, its cheap. Not a bad price. No need for auto renewals or monthly subscriptions.
Hello Raymundo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Perfect of the average person needing a quick and easy resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked it. It has an awesome layout and works perfect
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It took a few try's with credit cards but I finally got it to go through
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Better customer service would be to provide a reminder before spending hours on an additional resume weeks later and then having to pay for it. At that point you almost have no choice. Who wants to start over when applying for a job.
Hello Monica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very simple and easy to use; a good experience by all standards.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great wish pricing was discussed first, but worth the 2$
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius