Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Rosa U.
Unfollow Rosa U.
Share Review
Report Review

I had a problem editing parts of the CV without having to do the section over- not very use friendly

Date of experience: October 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Todd E.
Unfollow Todd E.
Share Review
Report Review

The process was very simple and quick. Loved how easy it was.

Date of experience: October 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Alexys M.
Unfollow Alexys M.
Share Review
Report Review

This was billed as a free template
November 4, 2023

This was billed as a free template - there was no information re: need to pay to access file.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Alexys,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow Omar Y.
Unfollow Omar Y.
Share Review
Report Review

Inform your customers they will have to pay to complete their cv before they spend an hour doing it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Omar,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow candy C.
Unfollow candy C.
Share Review
Report Review

Great format and words for each position when choosing to type up

Date of experience: October 5, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Isabella A.
Unfollow Isabella A.
Share Review
Report Review

The resume templates are great some need format fixing, However the advertisement was for A FREE template and after all the work I put in you guys charged at the end. You were not upfront about a charge and if it were not for the urgency in which I need the template I would not have purchased.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Scott U.
Unfollow Scott U.
Share Review
Report Review

This is the easiest and convenient way to get your resume done in minutes.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Malaysia
1 review
0 helpful votes
Follow Azimah G.
Unfollow Azimah G.
Share Review
Report Review

Good information and very helpful advice thank you

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Aya Z.
Unfollow Aya Z.
Share Review
Report Review

Very helpful and easy to use website
October 5, 2023

Very helpful and easy to use website. Full of appropriate recommendations for bullet points and more.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow LeCora U.
Unfollow LeCora U.
Share Review
Report Review

It was good till you told me I had to pay, which is reasonable but should have been stated at the beginning.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Tammy Y.
Unfollow Tammy Y.
Share Review
Report Review

It was quick and easy to fill out the template and produce a satisfactory resume.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow JÉAN J.
Unfollow JÉAN J.
Share Review
Report Review

Very easy and seamless
October 5, 2023

Very easy and seamless. Truly impressed with experience.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Bruce L.
Unfollow Bruce L.
Share Review
Report Review

Very easy to use
October 4, 2023

Very easy to use. Like there is opinions to choose from.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Katie A.
Unfollow Katie A.
Share Review
Report Review

Really helpful to get the ball rolling. I haven't done this in years and this makes the whole process fast and easy.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Crystal T.
Unfollow Crystal T.
Share Review
Report Review

I clicked a link that said free but it was not free. :(

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Maythe P.
Unfollow Maythe P.
Share Review
Report Review

It was a great experience really enjoyed. Will suggest to people

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kristina G.
Unfollow Kristina G.
Share Review
Report Review

LOVED IT!
October 4, 2023

LOVED IT! Helpful autofill paragraphs was a life saver for someone like me who doesn't
know anything about writing resumes.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Derek Q.
Unfollow Derek Q.
Share Review
Report Review

Very helpful for someone in the later part of their working career.

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

It was supposed to free, then $2.95 and now $34.95 a month!

Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Kripa W.
Unfollow Kripa W.
Share Review
Report Review

It says resume can be created free
November 3, 2023

It says resume can be created free. But nothing is free from you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 4, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Kripa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius