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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I had a problem editing parts of the CV without having to do the section over- not very use friendly
The process was very simple and quick. Loved how easy it was.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was billed as a free template - there was no information re: need to pay to access file.
Hello Alexys,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Inform your customers they will have to pay to complete their cv before they spend an hour doing it
Hello Omar,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great format and words for each position when choosing to type up
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume templates are great some need format fixing, However the advertisement was for A FREE template and after all the work I put in you guys charged at the end. You were not upfront about a charge and if it were not for the urgency in which I need the template I would not have purchased.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is the easiest and convenient way to get your resume done in minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good information and very helpful advice thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy to use website. Full of appropriate recommendations for bullet points and more.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good till you told me I had to pay, which is reasonable but should have been stated at the beginning.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy to fill out the template and produce a satisfactory resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. Like there is opinions to choose from.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really helpful to get the ball rolling. I haven't done this in years and this makes the whole process fast and easy.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I clicked a link that said free but it was not free. :(
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was a great experience really enjoyed. Will suggest to people
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
LOVED IT! Helpful autofill paragraphs was a life saver for someone like me who doesn't
know anything about writing resumes.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very helpful for someone in the later part of their working career.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was supposed to free, then $2.95 and now $34.95 a month!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It says resume can be created free. But nothing is free from you.
Hello Kripa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius