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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Didn't like how they advertised as a free resume builder to only make you pay at the end.
Don't like the pricing policy...first you let people do all the work on their CVs and not mention with one word that they will be billed. Why? The bill is not that high and it is so annoying.
Hello Andreas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It said free at the beginning and was not actually free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish I had a little bit more freedom in moving around items the way I want them on the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You didn't mention you would want money when you said "free". So, you lied to me to get the resume I just spent over an hour typing. Thanks
Hello Donna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This has been a wonderful experience creating and generating the professional resume that I needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that the subscription automatically renews.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False advertising as free then do all the work for your resume and you get charged.
Hello Melissa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Fast, easy to use, simple steps not over overwhelming, organized
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use and intuitive. Saved me so much time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website, but I wish it were free. $3 isn't that bad, though.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good Help and thank you for helping creating very important document for me
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. Saved me a lot of stress and anxiety
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Working great so far. The payment system seems a little shady though. No way to pay monthly, it's either annual or the 14 day trial. Do the trial and run the risk of forgetting to cancel and get charged $25 for a month. I don't like those options.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a big help for someone that hasn't done a resume in 25+ years.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It made making a resume so much easier and less stressful and difficult
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It appears your service is FREE; it is not. You find out after you've invested time to revise your resume, then you hold us hostage. Not real happy with that.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Fast Easy, very helpful, gives auto fill in information, several formats to organize information. This company made things very easy
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Helpful was not sure how to write up to date resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate with awesome auto suggestion features.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius