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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Efficient but did not expect to have to compensate. I understand why, just would've preferred that was mentioned before the very end
Was very impressed with how simple the process was! I would've dropped a 5 star until I figured out specifically after I've completed that it requested payment to get access to your finished resume. Aside from the small charge of 2-3$ this was an excellent solution to simplify making a good looking resume
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything is great, except I wish we had more control over the font and other formatting choices.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast, efficient, well guided and easy user interface
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for helping me revive my old resume. I know it'll help me land my dream job in no time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It helped me a lot to write my Resume Professionally.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Mention from the begining that its going to cost money to aquire the resume I worked on for 2 hours rather than advertising as free.
Hello James,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Parts of the process were clear and straightforward; some parts were not. I had to reenter my address several times.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great app. It gives out all the right suggestions and good information that you would need if you want your resume to be professional and taken seriously.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful gives perfect example for job description!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It said it was free then charged me to get the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great product that assists in providing bullet points that cover work experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly. The suggestions are relevant, and easy to include in any resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a very nicely organized websie. I always have trouble making resumes, and sometimes get mad when at the end it says i have to pay but it was honestly so worth it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well done with the work you done with my builder resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I cant explain how magical this is, I was super stress about creating a resume and Resume Genius made it so easy I was super happy at the end. I think its taking me longer to put this review up than creating my beautiful resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This was a great site to update my resume. Loved the bullet point suggestions for job listings. Quick and easy process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love this website, it really helped made build my resume and use the professional terms I couldn't think of!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The best resume builder I've ever used. Highly recommended.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Lots of variations to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius