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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Eron M.
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This is the best Resume Building App I have ever used. Awesome!

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Anna R.
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It's easy, clean, and gives so many useful suggestions. It practically does everything for you.

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Your click bait said free yet when I finished I had to pay you for your "free" resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Krista,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Christina T.
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I was dreading updating my resume into a more updated form; this service did everything for me!

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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No Experience with resumegenius it's my first time using it.

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow Obinna I.
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I am looking for an app that can create a resume that is compatible with ATS, and you have not told me whether or not the resume I have created has a chance of getting me the job.

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Anna B.
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I had a lot of technical issues with this website. Please do better.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Ashton R.
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It was advertised as a free service, so I'm upset to have to pay money to feel like I didn't waste my time putting my info on this site.

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Joni W.
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One should have the ability to go back and make changes prior to purchasing.

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Kimberly Z.
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Should've warned me i'd have to pay before i started

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kimberly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Najahrie Q.
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Provides the perfect assistance in building a resume.

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Sara A.
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I was able to create my resume without any problem

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Bhumika Y.
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I will update later my experience as I have not seen yet

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Kimberly J.
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The system was very seamless and very user-friendly.

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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.
September 30, 2023

...

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Sweden
1 review
0 helpful votes
Follow Christina O.
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ResumeGenius is an invaluable tool for anyone in the job market. It simplifies the often daunting task of resume creation, helping individuals put their best foot forward in their job search. Its combination of user-friendliness, customization options, and professional templates makes it a top choice for crafting resumes that stand out in a competitive job market. I highly recommend ResumeGenius to anyone looking to enhance their job application materials and improve their chances of landing their dream job.

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Majeeda W.
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Nice design good price and no hassle suggestions although focused on the us too much Im CANADIAN and we spell things and legalize differently... stilll... not bad

Date of experience: September 30, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Debra W.
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This was an easy and quick way to update my resume

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Meshanda U.
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I feel like if you come up as a free resume builder why charge for the 14 day trail.

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Mexico
1 review
0 helpful votes
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Very streamlined with attractive templates. I only wish I could re-order the sections to make my resume into a CV

Date of experience: September 29, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius