Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great help with explaining what to include and remove from my resume.
I appreciate the help especially with leaving the army
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the suggestions provided for every position held.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Clicked on a link for a free resume builder. You can build it for free, sure. But then you lose it if you don't pay.
Then I choose the lesser 14 day trial only to be automatically signed up for a monthly subscription at a higher price than a streaming service.
Very dishonest.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A quick and easy app to make an awesome resume! Highly recommended
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick easy and very helpful with me sounding professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and excited to be using this resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius was a God send for me was under time constraint to complete a resume and apply for a job within a 24 hour timeframe.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't like that it said it was free until the end, after you have done all the work and have no choice but to buy. False advertisementt
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This has been magnificent and so sweetly done. Really hopeful if confirms my company goal. Just want to find the Text we just did and the letter.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This is a great tool for Resume writing, quick easy and intuitive. Navigation and editing is a breeze.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This was so easy and fun to develop a beautiful resume! Took the stress out of doing it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
ALMOST perfect. If I could have just had the ability to move one of the sections to fill a gap on the resume, I would have been very pleased.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was nice to complete the resume as it added skills and suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Organized and looks very professional,
Quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Yeah i found it amazing and saving time.thank you so much
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Prices should be shared upfront, not after spending 20-30 minutes building the cv
Hello Muawia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I like that things are already ready for pre-filled. And I just had to change a little bit to represent me more
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love how simple it is to display your achievements!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius