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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use I was able to do it on my phone within a matter of 15 minutes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Platform but you did not disclose there was a fee until I was done with the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Too obscure with usage. Misleading to state free but after 45 minutes of trying to utilize the service only to have to pay to receive resume. Will never utilize this site again
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The advertisement said free and now I'm having to pay for it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Ive enjoyed it, made my mediocre resume into something much better.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful in building a professional wide spoken resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful service! I appreciate all of the guidance and tips along the way!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy resume writing process and a variety of templates available that could be easily edited based on a job description.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to understand and do, being this is my first time making a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Incredibly efficient process, and most of all I feel confident about my resume! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont have time to. Need to re-iterate better that the job title a job-seeker enters is the one the hiring company uses specifically. And be able to simply go back and change that one single thing without having to do a whole new resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great but wasnt told up front there would be a cost!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The ease of formatting and suggested responses helped build my resume quickly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The AI did not import my current resume well, had to build from scratch.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's not free like it says before you start you resume. You can not print, copy or save your resume without submitting payment
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent and convenient approach in building the resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is sad we have to find a website and pay for anything in 2023.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This application is very useful for people like myself that has difficulties putting together a very formidable resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius