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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It's been easy and helpful in improving my resume. And gave me a better chance at finding a job.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I hate writing resumes! Thanks for making it so easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Suggestions are not wonderful for my specialty, just sort of OK.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and strong recommendations to strengthen your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I stumbled across your site and I'm grateful I did. I dread having to build my resume. Finding the appropriate words to advertise what my experience entails. So grateful!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It made the resume quick and easy. It also helped the process with suggestions that add a degree of professionalism to it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should inform that you need to pay before using it
Hello Gavin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent templates. Made my resume look and sound amazing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This said FREE when I found this website. If it is not free or you do not have a free basic option, do not have your website show up under free resume builders.
Hello Issac,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I already have an account. After completing a resume, it is making me create (and pay for) a new account
Hello Meliete,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I should be able to download the resume with a one time fee, Not sure why I am forced to participate in a subscription plan. Creating an additional step for me to cancel it later
Hello Supriya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume genius made it so easy to create the perfect resume I needed! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use this service. Resume looks very polished and clean.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This gave me examples to use and helped me quickly and efficiently build my resume, without struggle.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was easy to create a resume with this program because it offered all the bullet points related to job title.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I HATE doing resumes! HOWEVER, this was extremely easy to use. It was actually informative and fun. I loved all of the bulletpoint options offered, they made me think about my resume and job history in a different way.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Better than I am at putting skills together in a coherent manner!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems overloaded but will see by using the full accessibility.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius