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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Daniel Q.
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It's been easy and helpful in improving my resume. And gave me a better chance at finding a job.

Date of experience: October 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maine
2 reviews
0 helpful votes
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You said it was free
October 16, 2023

You said it was free. Then charge me $2.95. False Advertising.

Date of experience: October 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I hate writing resumes!
October 16, 2023

I hate writing resumes! Thanks for making it so easy!

Date of experience: October 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
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Suggestions are not wonderful for my specialty, just sort of OK.

Date of experience: October 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Grant P.
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Very easy to use and strong recommendations to strengthen your resume

Date of experience: October 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
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I stumbled across your site and I'm grateful I did. I dread having to build my resume. Finding the appropriate words to advertise what my experience entails. So grateful!

Date of experience: October 16, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It made the resume quick and easy
October 16, 2023

It made the resume quick and easy. It also helped the process with suggestions that add a degree of professionalism to it.

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Should inform that you need to pay before using it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Gavin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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Excellent templates
October 16, 2023

Excellent templates. Made my resume look and sound amazing

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Issac H.
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This said FREE when I found this website. If it is not free or you do not have a free basic option, do not have your website show up under free resume builders.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Issac,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Meliete H.
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I already have an account
November 15, 2023

I already have an account. After completing a resume, it is making me create (and pay for) a new account

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Meliete,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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So easy to use!
October 16, 2023

So easy to use! Very helpful for first time resume writer!

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Supriya I.
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I should be able to download the resume with a one time fee, Not sure why I am forced to participate in a subscription plan. Creating an additional step for me to cancel it later

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Supriya,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Michele Q.
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Resume genius made it so easy to create the perfect resume I needed! Thank you!

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Aaron O.
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Very easy to use this service
October 15, 2023

Very easy to use this service. Resume looks very polished and clean.

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Halle J.
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This gave me examples to use and helped me quickly and efficiently build my resume, without struggle.

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Nikki V.
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It was easy to create a resume with this program because it offered all the bullet points related to job title.

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Antion K.
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I HATE doing resumes!
October 15, 2023

I HATE doing resumes! HOWEVER, this was extremely easy to use. It was actually informative and fun. I loved all of the bulletpoint options offered, they made me think about my resume and job history in a different way.

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Susan U.
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Better than I am at putting skills together in a coherent manner!

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
2 reviews
0 helpful votes
Follow FRANCIS S.
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Seems overloaded but will see by using the full accessibility.

Date of experience: October 15, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius