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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I didn't realize that I was signing up for a paid service of $23 a month, I simply thought that this was a template I was downloading.
Amazing assistance with current resume building, thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like to add the hex color code so I can get the exact color I want so my resume matches the company colors for the job I am applying for.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very quick and easy to use with actual effective bullet points.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The ad advertises a free resume but charges you to save it. Be more upfront about cost.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful and made the process a lot easier and professional with clean professional templates.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything went smoothly aside from the payment. I had to try three different payment methods before it accepted one.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very easy to create a new resume on here, but it took me sometime to actually retrieve it because this website only takes credit card and not debit
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It didn't import my resume properly, so I had to go back in and make many changes myself.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The inability to edit or rearrange headings for grouped or concurrent jobs is most discouraging. Some people (like reservists) have two concurrent jobs that might or might not be similar.
Hello Rick,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great professional and fast. I don't like that it said free and still charged me but that's okay. 1.95 isn't bad.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just make a one time charge and don't make me subscribe to things other wise 5 stars.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Add said get free Resume but after putting in info will charge you and then wants you to subscribe to a subscription.
Hello George,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I love the portfolios and different options. I thank you for creating this website.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help very easy to use fast and easy to understand
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
That was so awful. I made everything very smooth but forced me to pay at the end
Hello Zikreddin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was so good say I'm not good at this stuff so thanks
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have preferred to have been able to further edit before purchasing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You said free template and then charge once you are all done.
Hello Keri,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing and i would for sure recommend it to other people
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius