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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kentucky
2 reviews
0 helpful votes
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Only complaint
October 22, 2023

Only complaint. It said it was free. Should have known too good to be tru

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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I just need to be able to rearrange a few things without deleting and starting over. Otherwise, this is a wonderful tool!

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Thanks, easy to use
October 22, 2023

Thanks, easy to use. Give great product in fast time

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Would have like to see resume before having to sign up

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Super easy to use.you just enter details and rest will be done.

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Using the template is somewhat labour (I'm Canadian) intensive.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Peter,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Didn't say it was going to cost money until i was done. Brilliant deceptive marketing strategy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kyle,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Great!
October 21, 2023

Great! Easy to use. Very professional looking resume.

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
3 reviews
0 helpful votes
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I like the resume layouts and so easy to create my resume! Great service!

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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This has been the most wonderful easily streamlined process. Kudos to the creator

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
2 reviews
0 helpful votes
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I would like to be presented with the costs up front. I would also like to outright purchase my resume, as opposed to having to subscribe.

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
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I couldn't use my bank card because it's considered a prepaid card, which means I have to use my credit card that is a little sketch. But outside of that it is very good at finding phases and words related to the job you are searching for, that also relates to your current experience. Fascinating how much you actually learn thing in some job related to jobs not even in the same field.

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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I am an older worker and the Resumegenius tools and AI assist made consolidating my work experience and skills into an impressive resume an easy process.

Date of experience: October 21, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This has been a very pleasant experience. Very user friendly with enough options not to seem overwhelming.

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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The process to make my resume was very smooth and made simple.

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Such an amazing web to develop resume in a nice and professional way. Thank you for your help.

Date of experience: October 20, 2023
Alabama
1 review
0 helpful votes
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I just paid $23 for one page with words
November 15, 2023

I just paid $23 for one page with words. $#*! you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gabriel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
Follow susan G.
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Says it is free but 2.95 for 14 days isn't that bad

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ingrid Y.
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This resume builder was easy and quick. I liked that it helped me with the power points. It made it easier for me.
Thank you.

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
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If you're going to offer something for free, it needs to $#*!ing be free. Stop hiding these bull$#*! paywalls after the $#*!ing resume has been created. I have absolutely no problem paying for this $#*!, but this shady $#*!ing "FrEe ReSuMe" clickbait is $#*!ing ridiculous

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jordan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius