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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Only complaint. It said it was free. Should have known too good to be tru
I just need to be able to rearrange a few things without deleting and starting over. Otherwise, this is a wonderful tool!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have like to see resume before having to sign up
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use.you just enter details and rest will be done.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Using the template is somewhat labour (I'm Canadian) intensive.
Hello Peter,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Didn't say it was going to cost money until i was done. Brilliant deceptive marketing strategy.
Hello Kyle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! Easy to use. Very professional looking resume.
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the resume layouts and so easy to create my resume! Great service!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been the most wonderful easily streamlined process. Kudos to the creator
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like to be presented with the costs up front. I would also like to outright purchase my resume, as opposed to having to subscribe.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I couldn't use my bank card because it's considered a prepaid card, which means I have to use my credit card that is a little sketch. But outside of that it is very good at finding phases and words related to the job you are searching for, that also relates to your current experience. Fascinating how much you actually learn thing in some job related to jobs not even in the same field.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I am an older worker and the Resumegenius tools and AI assist made consolidating my work experience and skills into an impressive resume an easy process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been a very pleasant experience. Very user friendly with enough options not to seem overwhelming.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The process to make my resume was very smooth and made simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Such an amazing web to develop resume in a nice and professional way. Thank you for your help.
I just paid $23 for one page with words. $#*! you.
Hello Gabriel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Says it is free but 2.95 for 14 days isn't that bad
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume builder was easy and quick. I liked that it helped me with the power points. It made it easier for me.
Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
If you're going to offer something for free, it needs to $#*!ing be free. Stop hiding these bull$#*! paywalls after the $#*!ing resume has been created. I have absolutely no problem paying for this $#*!, but this shady $#*!ing "FrEe ReSuMe" clickbait is $#*!ing ridiculous
Hello Jordan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius