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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Eva N.
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Making my resume was very easy and had no problems at all

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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When you start to fill your resume said that it's free, but then charge you to see the resume, even without a preview of the file

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Terry,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Tyler T.
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Super easy to create and update your resume. I love the different templates.

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Jack V.
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Just not keen on the charge into my account, otherwise this was helpful.

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Romania
1 review
0 helpful votes
Follow MADALINA C.
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Very easy and intuitive experience when creating a resume from template

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I don't get why there's the fee..
November 12, 2023

I don't get why there's the fee. Guess I'll see if it's worth it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Marisol,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Denzil T.
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Best site to start up an resume to get your start with your career

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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IT SAID FREE RESUME...
November 12, 2023

IT SAID FREE RESUME...THEN YOU CHARGE $$ AFTER THE RESUME IS COMPLETE. IT'S NOT FREE AND THAT IS FALSE ADVERTISING. I WILL NOT USE R SUGGEST YOUR SERVICE AGAIN. IT IS DEPLORABLE TO WAIT UNTIL COMPLETION BEFORE LETTING USER KNOW THERE I SA CHARGE FOR YOUR "FREE" RESUME.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Greyson,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Mohammed M.
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...
October 20, 2023

...

Date of experience: October 20, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Ronald F.
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Thank you love this website so user friendly and professional

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Puerto Rico
1 review
0 helpful votes
Follow Waldemar E.
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Well I don't think you need to charge 2.95 when you don't know if you gonna like this website.

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Jose M.
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It was great a lot of help for people that need help

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Jovany G.
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Easy guidance building resume and impressed how simple the process was in the matter of minutes.

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Gabriel V.
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Labeled on google as a "Free AI resume builder" and "No Registration or CC Required"
After completing my Resume it then forces you to pay to to receive a copy AFTER spending the time to create one.
No mention of a premium subscription, or required payment on the home screen.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gabriel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow SARAI M.
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I would like for my resume to be edited more and more ideas given.

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Claudia U.
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Job description was too vague and not very relevant

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jammie P.
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Not enough templates
October 19, 2023

Not enough templates. Cannot customize templates by combining them.

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Madilyn X.
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Very good it made a better resume than I could've made on my own.

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Shalawda A.
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Very pleased about how fast I could construct a resume and the opportunity to use the service for the next few weeks rather than monthly or yearly.

Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Anas S.
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Its look like your a good company with a good customer service but your behaviour is so bad when you say thats its for free resume and when i finshed you surprised as what if the price not fit with my budget how you force me for it or your Wasting my time

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius