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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Making my resume was very easy and had no problems at all
When you start to fill your resume said that it's free, but then charge you to see the resume, even without a preview of the file
Hello Terry,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super easy to create and update your resume. I love the different templates.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just not keen on the charge into my account, otherwise this was helpful.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy and intuitive experience when creating a resume from template
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't get why there's the fee. Guess I'll see if it's worth it.
Hello Marisol,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Best site to start up an resume to get your start with your career
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
IT SAID FREE RESUME...THEN YOU CHARGE $$ AFTER THE RESUME IS COMPLETE. IT'S NOT FREE AND THAT IS FALSE ADVERTISING. I WILL NOT USE R SUGGEST YOUR SERVICE AGAIN. IT IS DEPLORABLE TO WAIT UNTIL COMPLETION BEFORE LETTING USER KNOW THERE I SA CHARGE FOR YOUR "FREE" RESUME.
Hello Greyson,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you love this website so user friendly and professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well I don't think you need to charge 2.95 when you don't know if you gonna like this website.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was great a lot of help for people that need help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy guidance building resume and impressed how simple the process was in the matter of minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Labeled on google as a "Free AI resume builder" and "No Registration or CC Required"
After completing my Resume it then forces you to pay to to receive a copy AFTER spending the time to create one.
No mention of a premium subscription, or required payment on the home screen.
Hello Gabriel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I would like for my resume to be edited more and more ideas given.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Job description was too vague and not very relevant
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not enough templates. Cannot customize templates by combining them.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very good it made a better resume than I could've made on my own.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very pleased about how fast I could construct a resume and the opportunity to use the service for the next few weeks rather than monthly or yearly.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Its look like your a good company with a good customer service but your behaviour is so bad when you say thats its for free resume and when i finshed you surprised as what if the price not fit with my budget how you force me for it or your Wasting my time
Hello Anas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius