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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Carrie U.
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Very easy to use website and helpful with suggestions

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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It was easy to use
October 23, 2023

It was easy to use. I am excited to see what it can do for my job search.

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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I love all the features and the amount of templates to choose from. There are so many suggestions to use for your job title that it makes creating your resume flawlessly. I'm glad I went with this website to help create my resume effortlessly.

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Very intuitive!
October 23, 2023

Very intuitive! I love this website! I hope to get the job of my dreams!

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Easy to use!
October 23, 2023

Easy to use! Seriously and great comments that really speak to me

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Very helpful and resourceful service
October 23, 2023

Very helpful and resourceful service. Definitely makes building a resume much easier which saves your time.

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Not cool to not tell you its paid until your finished. That makes me want to cancel immediately.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Simon,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Lynne M.
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I never knew I had to pay for a resume. I would have preferred heads up to make a decision.

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Brian A.
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The resume looks great and had helpful information.

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Awesome I like the whole experience they were there fast when i needed a resume quick and came though.

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Terri G.
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Website was very misleading in that it did not inform you you had to pay until after I spent over an hour creating the resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Terri,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Kenneth H.
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I've only needed a resume twice previously in my 40+ years of employment. This by far was the easiest process to create a resume I have had the pleasure of taking part in!

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

South Dakota
1 review
0 helpful votes
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It is advertised at a free service
November 15, 2023

It is advertised at a free service. I had to spend 2.95 for my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kelsey,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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The resume help was wonderful
October 23, 2023

The resume help was wonderful. The cost at the end made me mad.

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I truly appreciated how simple this service was to use!

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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...
October 23, 2023

...

Date of experience: October 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Loved it
October 23, 2023

Loved it. Made doing a cv much easier and increased my confidence.

Date of experience: October 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Went through 4 other apps til I found this one! Super simple with the help of examples to pick from. Made a resume in 30 minutes!

Date of experience: October 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Absolutely amazing and easy for me especially for it being my first resume

Date of experience: October 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Brandi L.
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Incredibly helpful in putting a resume together for me - specifically, a resume that doesn't have any prior experience for the job I'm applying for. The recommendations were VERY helpful and made making my resume a breeze.

Date of experience: October 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius