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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Said there was no cc info needed. All free, no charge. CLEARLY not the case, but i came this far. SO... ooh well!
Using ResumeGenius templates is an easy and guided way to produce a clear and professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You are setting a trap.I made the resume thinking that it would be free.But asked pay at last i wasted my time.Only if you ased to pay first
Hello Tokyo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
As far as the software, my experience has been great. No complaints whatsoever.
Hello Eliza,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use. Great, realistic, skills/job descriptions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love how this makes your resume look and sound very professional!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not many template options, too much money considering I uploaded resume with all my info already in it
Hello Moises,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Can't edit the overall at the end. Also cancellation is required, which is tedious and reminds me of old gym memberships. Should not auto renew if someone who opts for 2.95 for 14 days.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was quick, easy, and pretty streamlined. Provided great instructions and guided me along the way.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I'm impressed with your AI language. The system was very easy and intuitive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the AI-suggested descriptors, makes it so much easier and faster without having to worry about formatting and editing/errors
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast access, and like that I can get several resumes
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good! I liked how they put your information into the resume. The only thing I didn't give it 5 stars for was because it didn't implement my education section in verbatim.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was very easy and great suggestions. I am having some difficulty editing some personal information
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No ATS mention or help with that so far. Also false advertising being labeled as free. Have the price out front.
Hello Jordan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Never learned how to create a good resume in school, resume genius has given me 10/10 guidance to complete a top tier resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like being surprised that I need to pay for this, no matter how cheap, after it being advertised as "free" on Google. Other than that this is a good site and I'd recommend it
Hello Dallin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Seems like a great service, Easy to use. That said, see below.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Teddy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius