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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
735
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Said there was no cc info needed
February 24, 2024

Said there was no cc info needed. All free, no charge. CLEARLY not the case, but i came this far. SO... ooh well!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Teddy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Philippines
1 review
0 helpful votes
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Using ResumeGenius templates is an easy and guided way to produce a clear and professional resume.

Date of experience: February 1, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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You are setting a trap.I made the resume thinking that it would be free.But asked pay at last i wasted my time.Only if you ased to pay first

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tokyo,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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As far as the software, my experience has been great. No complaints whatsoever.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Eliza,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Easy to use
February 1, 2024

Easy to use. Great, realistic, skills/job descriptions.

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Love how this makes your resume look and sound very professional!

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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It was fine
February 1, 2024

It was fine. I didn't know until the end that it was not free.

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Moises E.
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Not many template options, too much money considering I uploaded resume with all my info already in it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Moises,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Can't edit the overall at the end
February 1, 2024

Can't edit the overall at the end. Also cancellation is required, which is tedious and reminds me of old gym memberships. Should not auto renew if someone who opts for 2.95 for 14 days.

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
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It was quick, easy, and pretty streamlined. Provided great instructions and guided me along the way.

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
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Didn't know I had to pay
February 1, 2024

Didn't know I had to pay. Should have said that upfront

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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I'm impressed with your AI language
February 1, 2024

I'm impressed with your AI language. The system was very easy and intuitive.

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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I love the AI-suggested descriptors, makes it so much easier and faster without having to worry about formatting and editing/errors

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Ken Y.
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Fast access, and like that I can get several resumes

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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So far so good!
February 1, 2024

So far so good! I liked how they put your information into the resume. The only thing I didn't give it 5 stars for was because it didn't implement my education section in verbatim.

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Dakota
1 review
0 helpful votes
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Everything was very easy and great suggestions. I am having some difficulty editing some personal information

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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No ATS mention or help with that so far
February 24, 2024

No ATS mention or help with that so far. Also false advertising being labeled as free. Have the price out front.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jordan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Isabelle V.
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Never learned how to create a good resume in school, resume genius has given me 10/10 guidance to complete a top tier resume

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Dallin A.
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I don't like being surprised that I need to pay for this, no matter how cheap, after it being advertised as "free" on Google. Other than that this is a good site and I'd recommend it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dallin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow TERRY V.
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Seems like a great service, Easy to use. That said, see below.

Date of experience: January 31, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius